Medical Receptionist

DETAILED JOB DESCRIPTION

We are a BUSY primary care office. We are looking for a full-time, experienced, energetic, hard-working Front Desk Specialist to provide exceptional service for our patients. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients, managing administrative tasks, and ensuring the smooth operation of the front desk. If you have experience in medical office setting and possess strong organizational and communication skills, we encourage you to apply.

Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Answer phone calls, schedule appointments, and manage the appointment calendar
- Verify patient information and update electronic medical records using Athena EMR
- Collect patient payments and process insurance claims
- Assist with medical administrative support tasks such as faxing, and scanning documents
- Maintain cleanliness and organization of the front desk area
- Collaborate with the team to ensure efficient patient flow
- Provide excellent patient service by addressing inquiries, resolving issues, and ensuring patient satisfaction

Qualifications:
- High school diploma or equivalent
- Previous experience as a Medical Receptionist

-Have exceptional customer service

-Be able to multi-task, be organized, be flexible, prioritize tasks effectively and be a team player

- Knowledge of medical insurance and referrals
- Knowledge of medical terminology and medical office procedures
- Proficiency in using Athena systems for managing patient records
- Strong communication skills, both verbal and written, be courteous, reliable and a fast learner

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Life insurance
• Vision insurance

Healthcare setting:

• Clinic
• Inpatient
• Private practice

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Commute:

• Alexandria, VA 22310 (Required)

Ability to Relocate:

• Alexandria, VA 22310: Relocate before starting work (Required)

Work Location: In person