Medical Receptionist

```Duties```

- Greet and check-in patients in a friendly and professional manner

- Schedule and confirm patient appointments using medical scheduling software

- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member

- Collect and update patient information, including medical history and insurance details

- Verify insurance coverage and assist patients with insurance-related questions

- Assist with medical administrative support tasks, such as filing, faxing, and scanning documents

- Maintain cleanliness and organization of the reception area

```Requirements```

- Previous experience as a Medical Receptionist or in a similar administrative role

- Proficiency in using electronic medical office systems (Advanced MD)

- Strong knowledge of medical scheduling procedures and terminology

- Excellent communication skills, both verbal and written

- Ability to multitask and prioritize tasks in a fast-paced environment

- Familiarity with phone systems and ability to handle high call volumes

- Attention to detail and accuracy in maintaining patient records

Job Type: Full-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Norfolk, VA 23504 (Required)

Ability to Relocate:

• Norfolk, VA 23504: Relocate before starting work (Required)

Work Location: In person