MANAGER, LEARNING & DEVELOPMENT

Job Summary:
Reporting to the President of our Commercial Division, this position is responsible for planning and organizing people and projects related to the Learning and Development program at Ace. This position will work closely with internal senior leadership and allied staff to develop conceptual ideas and data into executable projects, with a focus on driving efficiency and impact across the business.
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
Accountability

• Work with trainers, analysts and Executive stakeholders to document objectives and business cases and timelines

Communication

• Implement and monitor project execution and communicate the progress of each project, including achievement of project milestones
• Coordinate and facilitate project kick-off meetings and regular status meetings, utilizing project status reports with key stakeholders of each project

Family

• Promote teamwork, cooperation, and mutual respect among L&D Team
• Collaborate with team members and supervisors to share insights, best practices, and customer feedback
• Work together to achieve team and individual performance targets
• Celebrate achievements and milestones together as a team
• Foster and promote communication and collaboration across multiple business units and teams as a cross-functional leader

Exceptional Service

• Work with subject matter experts to articulate solution designs and approaches to project execution
• Develop and track risk mitigation, change control, change management, communication and quality assurance plans
• Manage multiple projects simultaneously and continuously prioritize critical activities
• Monitor and manage issue tracking and resolution within and around projects, elevating and communicating issues and roadblocks as needed
• Utilize collaboration tools to manage and secure all project communication and information

Profitability

• Develop plans to meet stated project objectives (such as budget, timeline, stakeholders/resources, roles and responsibilities, milestones, etc.)

Your Qualifications:

• 7+ years of experience in the Learning and Development field
• 5+ years of experience managing and developing Learning and Development teams, programs and initiatives
• Demonstrated experience coordinating multiple complex L&D initiatives with numerous stakeholders across various levels of an organization
• Excellent interpersonal and client service skills
• Excellent organizational skills and attention to detail
• Strong analytical thinking and problem-solving skills
• Bachelor's degree required

What We Can Offer You for All Your Hard Work:

• Medical, dental, vision, life insurance coverage
• Flexible Spending Accounts
• 401k
• Vacation/Sick
• Holiday
• Employee discount programs

Compensation Range: $90,000 - $100,000
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: Memberservices@aceparking.com describing the accommodation.