Logistics/Transportation Analyst

Foundation Building Materials (FBM) is a leading North American distributor of building materials focused on meeting and exceeding the needs of local construction trades with best-in-class products and services. Based in California, FBM has more than 6,000 employees in more than 300 locations the U.S. and Canada. FBM’s core values – safety first, a focus on customers and team members, honesty and integrity – form the foundation for an outstanding customer experience that is recognized across the industry.
Overview:
The Logistics Analyst is responsible for coordinating the flow of logistics information between branch personnel, FBM purchasing resources, and FBM’s 3PL and trucking partners. This position will support all FBM branches. Collaborating with cross-functional partners to support all aspects of 3rd Party Logistics (3PL) including, small package/parcel (via FedEx), Less-than-Truckload (LTL), full truckload brokerage, and incumbent carrier management.

• Serve as a liaison and point of contact for branch and purchasing personnel relating to FBM Logistics activity and shipment workflow management
• Receive shipment requests from branches, salespersons, and purchasing team members and ensure their correct entry into the Shipwell transportation management system (TMS) in a timely manner
• Facilitate communication with members of sales, branch operations, and purchasing teams with regard to current shipment information (status, location tracking, etc.)
• Work with FBM’s current transportation management services provider, Shipwell, or any other future provider, to ensure smooth a smooth and accurate information chain on transportation questions
• Work directly with Preferred Incumbent Transportation Providers (“carriers”) to ensure that FBM is meeting our responsibilities for timely and correct information, shipment tendering, and on-time payment through Shipwell
• Work with manufacturing suppliers to ensure that the shipment information necessary for executing pickups is correct and timely
• Work with purchasers and branch sales and operations personnel to ensure that they are providing accurate information for the creation of shipments in the Shipwell platform

Key Responsibilities:

• Providing first-level operational support to branches for FBM’s FedEx parcel/small package program via C.H. Robinson and escalating support requests to C.H. Robinson’s dedicated Parcel CSR team when resolutions are unavailable at the first-level.
• Input LTL orders into Shipwell for branches.
• Input truckload (van – dry, van – temp controlled, and flatbed) shipments into Shipwell on behalf of the branch operations and purchasing teams.
• Provide updates to branch operations and purchasing teams for any shipments currently in process within Shipwell.
• Working with primary 3PL partners to ensure appropriate capacity is available to handle FBM’s transportation requests.
• Escalate support requests to the Shipwell support team when necessary.
• Help branch operations and purchasing teams submit transportation-related damage claims.
• Coordinate closely with FBM’s Director of Logistics on ensuring alignment with overall transportation and logistics strategy.

Education and Experience:

• A bachelor’s degree is preferred, but not required.
• Experience with web-based software applications is required. Experience with transportation management systems is not required, but it is preferred.
• Experience with FBM’s ERP, CloudSuite is not required but it is preferred.
• Proficiency with Microsoft Office is required. Specific proficiency with Microsoft Outlook and Microsoft Excel is preferred.
• Strong, professional written communication skills are required.
• Outstanding attention to detail and personal organization is required.
• Ability to work with individuals from various disciplines is required (eg. Purchasing, Logistics, Sales, etc.)
• Excellent work ethic.

Skills:

• Excellent written and verbal communication.
• Attention to detail and strong organizational skills.
• Experienced with a variety of technological applications.
• Proficiency in office-based applications including word processing, spreadsheet and presentation software required.
• Ability to work and manage various priorities and timelines and to adapt quickly to changing circumstances.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Behaviors, Capabilities

• Influence – the ability to collaborate with colleagues and ensure they understand the vision, mission, and execution to support the business objective.
• Strong teamwork and facilitation – effective at being a member of teams. Listens actively and responds constructively to the needs and views of others.
• Delivery – gets the job done. exhibits a sense of urgency on the critical time-dependent issue
• Demonstrates the ability to prioritize and is persistent to achieve the business objective

Core Competencies:
To perform the job successfully, an individual should consistently demonstrate the following:
Safety:
Demonstrates an understanding and commitment to all safety rules and practices.
Customer Service:
Demonstrates an understanding and commitment to working for our customer.
Professionalism (Integrity and Honesty):
Treats people with respect regardless of their status or position; Shows respect for cultural differences; Keeps commitments; Inspires the trust and confidence of others; Promotes a harassment-free environment; Reacts well under pressure; Measures self against standard of excellence; Accepts responsibility for own actions; Focuses on solving conflict, not blaming; Actively listens for understanding; Exercises clear and persuasive written and oral communication, in positive or negative situations; Maintains confidentiality; Reports information on a needs to know basis as appropriate. Demonstrates a sense of corporate responsibility and represent the company as the Company of Choice for both employees and customers.
Position Type / Expected Hours of Work:
Able to work a minimum of 40 hours per week. Specific job hours may vary depending on established duties and responsibilities and any additional time as required to meet goals and objectives. In accordance with company policy, all overtime hours will be at the request and approval of the supervisor/manager and approved in advance. Please see “FBM Employee Handbook” for additional policies regarding time.
Work Environment:
The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. These include the ability to learn and practice company safety policies and applicable OSHA standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment can be moderate.
FBM promotes an equal employment opportunity workplace with respect to all categories protected under applicable State and Federal law