Legal Office Assistant (Hq Production Center)

Process incoming hearing requests:

• Receive and process new hearing requests according to agency timelines and caseload specifications.
• Create new cases in the case management system (PRISM).

Process dismissals and short orders:

• Process and publish dismissals and short orders according to agency timelines and caseload specifications.
• Review and manage the PRISM dashboard to ensure all dismissals and orders have been published and mailed.
• Ensure that PRISM reflects the current status of the case, and close out cases when complete.

Process incoming and outgoing mail, faxes, secure email, and portal documents:

• Monitor mail, secure email inboxes, faxes, and portals for incoming documents, ensuring that all incoming documents are accurately date-stamped.
• Scan incoming case file documents and upload them accurately into PRISM.
• Update PRISM case notes to reflect receipt of documents.
• Triage incoming documents that may require immediate action and alert the assigned Legal Assistant and ALJ when necessary.
• Route documents to the appropriate team member if action is needed.
• Process outgoing mail, ensuring that the mailing deadline is met.
• Ensure all OAH-created outgoing documents are uploaded to PRISM.
• Perform quality checks on all outgoing documents.
• Process portal documents.
• Pick up agency mail daily from the building mailroom, and ensure all outgoing mail is deposited each day in mail drop area prior to final pick-up.

Set up, manage, maintain, and close out electronic case files according to agency procedures.
Provide back-up coverage for other support team members and for the OAH Customer Service Center as needed.Option 1: High School diploma or equivalent AND two (2) years of clerical experience, including a minimum of six months of experience in a legal or professional office environment (e.g., medical office, court clerk, bank or accounting firm).
Option 2: One (1) year of Legal Office experience.
Option 3: A combination of two (2) years of college education and/or relevant experience.
Preferred/Desired Qualifications:
Demonstrated skills in keyboarding/typing, filing, proofreading, grammar, spelling, and use of office equipment.How to apply:
To begin the online application process, click the green "Apply" button on this announcement at careers.wa.gov or governmentjobs.com. To be considered for this position, you must include the following information in your online application and complete the supplemental questionnaire. Application materials must clearly show how you meet the qualifications for the position in order to be considered.
Application must include:

• A letter of interest describing what interests you in this position and what makes you a viable and competitive candidate.
• A resume highlighting relevant experience AND a completed online application profile that includes education and employment history.
• A minimum of three professional references with your application, including at least one supervisor.
  • A professional reference is defined as an individual who has either been paid to supervise your work or worked directly with you and can attest to your work performance, technical skills, and job competencies. If your references do not meet these criteria, please include non-related professionals, such as educators or other professional associates.

OAH is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity diversity, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.
For questions about this recruitment, or to request reasonable accommodation in the application process, please email us at OAHHR@oah.wa.gov. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.Employment Type: Full Time - Permanent