- Conduct site tours, always presenting the event spaces in the most favorable light possible
- Respond to event reservation inquiries, including inbound and outbound phone calls, emails, and drop ins
- Input of reservations, event contracts, payments, and communication notes
- Daily maintenance of event inquiry database
- Assist Coordinator with running events, which includes providing staff with clear objectives, directions, and support, and maintaining communication with client and all departments to ensure time line and expectations are met
- Address guest needs and concerns professionally and positively
- Support all staff as needed during event setup, execution, and break down
- Ensure all events align with health and safety regulations and crowd management
- Notify management immediately any time a guest is not 100% satisfied with their experience
- Cover the reservations booth as needed, especially during the off season
- most important is people skills
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Work Location: In person