Leasing Manager - Low-Income Housing Tax Credits and Section 8

Reliant Realty Services, LLC ("Reliant") is a real estate property management company specializing in affordable housing properties. Reliant employs and manages approximately 700 personnel who facilitate operations at the asset level. Reliant currently provides property management, legal, accounting, security, compliance, and maintenance services to over 14,000 units across 10 states.

Summary/Objective:
The Leasing Manger's primary duties are to support the VP of Leasing with our affordable housing properties' leasing and occupancy responsibilities. In addition, the Leasing Manager will be responsible for overseeing the turnover of vacancies, securing lease agreements, managing the waitlist, and assisting with marketing the property to achieve leasing and occupancy goals. Therefore, the ideal Leasing Manager must have excellent accountability, communication, organization, negotiation, and supervisory skills.

Classification:
Non-exempt (eligible for overtime)

Essential function/Responsibilities: duties include but are not limited to the following

Marketing/Leasing:
- Work with Property Managers to manage multiple site vacancies on a day-to-day basis.
- Maintain awareness of local market conditions, competitors, and trends through active market surveys and physically shopping the property's competition.
- Assist in creating and implementing a plan for marketing the property and improving resident satisfaction.
- Meet individual and/or property monthly leasing and occupancy goals.
- Inspect models, move-ins, and "market ready" vacancies while on-site with property managers and/or leasing agents to ensure move-in ready condition.
- Maintain a professional and friendly atmosphere in the leasing office and other areas where prospects and residents meet.
- Prepare and qualify applications for approval based on properties' rental criteria and program requirements.
- Build rapport with prospects and establish good relationships with people quickly.
Administrative:
- Assist with notifying prospective residents of application status.
- Assist with establishing move-in appointment for approved applications.
- Assist with completing all lease paperwork and collection of deposit/rent.
- Attend company meetings when requested.
- Prepare and complete move-in files and maintain/update files as necessary.
- Answer incoming phone calls and handle each call accordingly.
- Perform any additional duties assigned by AVP of Leasing.
- Display excellent communication skills and actively listen to prospects.
- Elicit trust from prospects by maintaining a warm, open and outgoing demeanor.
- Present self in a professional manner and maintain a positive attitude while at work.
- Interact with the prospect in a sensitive and approachable manner.
- Display an empathetic and caring attitude while helping prospects through the approval process.

Requirements:
- Bachelor's degree
- Minimum of 4-8 years' experience in the field of leasing, including experience with affordable housing programs (Rent Stabilized, Low Income Housing Tax Credit, Project Based Section 8)
- Previous supervisory experience of office staff
- Minimum 3 - 4 years experience in marketing
- Proficiency with MS office suite - Outlook, Word, and Excel
- Yardi software knowledge a must
- Strong organizational, verbal, and written communication skills necessary
- Must be able to work both independently and in a group setting
- Must be able to multi-task and thrive in a fast-paced, constantly changing environment
- Conducts all business in accordance with company policies and procedures, Fair Housing laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to Affordable Housing.
- Travel 25% or as needed

Benefits:
- Hybrid office schedule – 3days in office/2 days work from home
- We pay 100% of medical benefits, for employee only.
- Dental, vision and additional benefit selections plan options also available.
- 401 (K) available plus company match
- Paid Time Off & Holidays
- Commuter Benefits
- STD, LTD, life insurance, dependent coverage