Leasing Agent

Bonacio Management, is a growing property management company and has an immediate opening for a Full Time Leasing Agent at our properties in Rome, NY. We are seeking a high energy individual with a desire to make a difference in people’s lives and a commitment to anticipate and exceed the expectations of our residents and customers. The diverse role of Leasing Associate combines sales, customer service, and marketing to lease luxury apartments and build excellent relationships with residents and their guests.

As a Leasing Agent, you will sell high-quality construction, superior amenities and first-class service guarantees that have become synonymous with our brand and reputation. The ideal candidate must be proactive in anticipating and exceeding expectations in all areas of this role.
Responsibilities:
1. Leasing

• “Sell” property’s products and services to prospects.
• Maintain thorough product knowledge of the property, sister properties and competitors.
• Assist Director of Property Management and Property Manager in developing and implementing effective marketing strategies to increase property traffic and internet leads.
• Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases.
• Ensure guest cards are completed, entered into the property management software, and follow up is completed for prospects.
• Ensure leasing office, tour path, vacant apartments, amenities and general curb appeal of community is pleasing to all 5 senses and is impeccably clean, if necessary, spot cleaning to maintain the high standard of which WSM is synonymous with.
• Assist Property Manager/Regional Manager with other duties as needed.

2. Resident Relations

• Develop and maintain first class customer service relationships with prospects and residents.
• Manage and resolve resident concerns.
• Monitor outstanding work orders and constantly communicates with maintenance staff to ensure 24-hour response time.
• Plan, organize and conduct resident functions as needed and as directed by Property Manager.

3. Administrative

• Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out. This includes processing rental applications, preparing move in information, lease files, renewal letters and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations.
• Assist in acting as a Risk Manager to ensure the safety and well-being of our residents and property. This would include but not be limited to routine property inspections to look for safety hazards and potential criminal activity.
• General clerical assistance including but not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, tenant retention, and ordering office supplies.

Qualifications:

• Strong professionalism, communication and “people skills”
• Superior sales skills
• Well organized with ability to prioritize and multi-task.
• Must possess attention to detail.
• Team oriented with ability to work independently.
• Computer skills, Microsoft word, and knowledge of Internet, Email and social media as it pertains to marketing of community.
• Verbal, math and reasoning skills

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Multiple locations