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Salary### Job Posting: Phone Intake Coordinator
Feel free to stop by without an appointment anytime. We would love to meet you in person.
Feel free to call 8184892557 if you have any questions.
**Company:** All Seniors Foundation
**Location:** 16101 Ventura Blvd Suite 300, Encino 91426
**Position Type:** Full-time/Part-time
**About Us:**
All Seniors Foundation is a dedicated non-profit organization committed to enhancing the quality of life for seniors. Our mission is to connect seniors with the vital resources they need to thrive. We believe in compassion, community, and support, striving to empower our seniors through accessible and direct assistance. Join us in making a significant difference in the lives of our senior community.
**Role Overview:**
We are seeking an energetic and motivated Phone Intake Coordinator to join our team. This role is perfect for a compassionate individual with excellent communication skills, who thrives in a fast-paced environment. The ideal candidate will be the first point of contact for our clients, responsible for answering phone calls, conducting initial intakes, and gathering patient information with empathy and efficiency.
**Key Responsibilities:**
- Answer incoming calls in a professional and timely manner.
- Conduct patient intake, including collecting and recording personal and medical information with accuracy and confidentiality.
- Provide information about our services and resources to seniors and their families.
- Guide seniors through the process of connecting with the appropriate resources and services.
- Maintain and update patient records in our database system.
- Work closely with the team to identify ways to improve the intake process.
- Perform administrative tasks as needed.
**Qualifications:**
- High school diploma or equivalent; degree in a relevant field is a plus.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to handle sensitive information with integrity and confidentiality.
- Previous experience in a call center, customer service, or healthcare setting is preferred.
- Passion for helping others, especially the elderly community.
- Proficiency in Microsoft Office and database management.
- Ability to work independently and as part of a team.
- Bilingual skills are a plus.
**What We Offer:**
- A supportive and mission-driven work environment.
- Opportunities for professional development and growth.
- Competitive salary (commensurate with experience) and benefits package.
- The chance to make a tangible difference in the lives of seniors.
**How to Apply:**
Please send your resume and a cover letter explaining why you are the perfect fit for this role and how you can contribute to our mission at All Seniors Foundation. Email your application to Info@AllSeniors.org with the subject line "Phone Intake Coordinator Application."
All Seniors Foundation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Join us in our mission to provide seniors with the support and resources they need. Apply today!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Encino, CA 91436: Relocate before starting work (Required)
Work Location: In person
