Hr Assistant

About us

Davetta Care is a home care agency dedicated to providing top quality care and support to the client's and caregivers that we serve. We strive for a professional and productive work environment where our team is able to use their skills to help make positive impacts into our clients' lives.

Client Services Representative:

Position Summary

Work as part of a cohesive administrative team to support Davetta Care in our day-to-day Homecare practices. This position will work full-time and will have the option to work rotating paid weekend shifts. In addition, this position offers opportunity for growth in a growing business. A positive attitude and a pleasant personality are critical for this position.

Responsibilities

• Performing multiple tasks simultaneously with demanding time frames in an interrupt-driven work environment.
• Supporting the team in providing responsible and responsive customer service.
• Electronic filing of documents and electronic communications.
• Maintaining a positive relationship with our consumers & clients.
• Contacting new caregivers and assisting them with the on-boarding application process.
• Maintaining efficient filing/tracking systems (electronic/paper) in support of the HR team to ensure coordination & compliance of our caregivers & clients
• Working directly with supervisor to ensure full state compliance.
• Contact caregivers with missing and necessary compliance items
• Continuously answer office phone calls with exceptional customer service.
• Document all encounters in web based portal.
• Multiple phone calls throughout the day to our caregivers.
• Ensuring caregivers are providing all ADLS and IADLS that are listed on their clients' care plans.
• Skills & Qualifications
• MUST be able to drive and use your vehicle for work
• Working understanding of electronic databases with good computer skills including knowledge of Microsoft Office products is a must.
• Strong, accurate typing and formatting skills.
• Ability to communicate effectively, both orally and in writing.
• Strong interpersonal skills.
• Ability to work independently or collaboratively with team members.
• Ability to resolve issues quickly and efficiently.
• Ability to adhere to standardized inter-department processes and agency’s policies in accordance with federal, state & local requirements.
• Ability to represent a positive and professional image.
• HS diploma or Equivalent
• Candidate must be bilingual fluent in both English and Spanish.

Benefits

Full time staff qualify for the following benefits:

• Free life insurance
• Free life insurance policy
• Dental Insurance
• Vision Insurance
• Aflac's supplementary benefits
• Overtime Pay

**Successful candidates will be invited to sit for an interview at our agency with our hiring manager. **

Job Type: Full-time

Salary: $16.00 to $17.00 /hour

This position will require for you to use your own vehicle for work. You must have a vehicle to qualify for this position.

This position requires IN PERSON WORK as our office is a life sustaining business throughout the COVID-19 pandemic.

No previous knowledge of HR required. We are looking forward to training a dedicated team member.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Google Docs: 1 year (Preferred)
• Office: 1 year (Required)

Language:

• Spanish (Preferred)

Work Location: In person