Front Office Receptionist/Scheduler

Job Summary:
We are seeking a friendly and professional Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing exceptional customer service to our patients and visitors. The ideal candidate will have experience in medical scheduling and patient service, with strong administrative skills.

Responsibilities:

- Must know Denti-Cal eligibility and benefits

-Must have minimum 2 years experience in a dental office

- Available to work on Saturdays

- Eagle Soft Dental practice software is a plus

- Greet patients and visitors with a warm and welcoming demeanor
- Check-in patients, verify insurance information, and collect necessary paperwork
- Schedule appointments and maintain the appointment calendar
- Answer phone calls, take messages, and direct inquiries to the appropriate staff members
- Assist with medical administrative support tasks such as filing, data entry, and record keeping
- Maintain cleanliness and organization of the front desk area
- Collaborate with other office staff to ensure smooth operations

Experience:
- Previous experience as a Front Desk Receptionist in dental office
- Proficiency in office systems such as Eaglesoft, Dentrix, Open Dental
- Strong customer service skills with the ability to handle difficult situations professionally
- Excellent verbal and written communication skills
- Detail-oriented with strong organizational abilities
- Ability to multitask and prioritize tasks effectively

Please note that all positions at our company are paid positions.

Job Types: Full-time, Part-time

Pay: $20.27 - $24.41 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift

Ability to Relocate:

• Pacoima, CA 91331: Relocate before starting work (Required)

Work Location: In person