Front Office Coordinator

Front Office Coordinator

Our Hickory Team is Amazing!
We are looking for someone who loves helping patients and enjoys connecting patients to the provider of their choice!

ROLE OVERVIEW

We need someone who enjoys talking with patients, answering phones, and being a part of an amazing work culture. The candidate will be the Front Office support for patients and clinicians as a whole. You will be responsible for patient management, checking in/out, answering questions regarding patient insurance coverage and benefits and more. Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, and possess professional etiquette.

Responsibilities

• Answering calls
• Providing patients with initial intake paperwork and evaluating paperwork after completion
• Scheduling and rescheduling appointments
• Answering emails and patient messages via Patient Portal

Skills & Experience

• High School Diploma or equivalent
• 2+ years of experience in a front desk setting
• Possess prior knowledge of HIPAA requirements is preferred
• Previous experience with EMR/EHR
• Ability to work independently and as a team member
• Strong communication skills, both written and verbal
• Ability to multi-task
• Qualified candidates must be legally authorized to be employed in the United States

Job Type: Full-time

Pay: $16.00 - $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift

Application Question(s):

• Please give a detailed summary of your experience working with behavioral health patients.

Language:

• Spanish (Preferred)

Work Location: In person