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SalaryYou will enjoy better quality of life, more time with family provided with excellent work life balance.
We are looking for a Front Desk Coordinator who is responsible for all clinical check-in and check-out procedures before and after a patient visit. This role is responsible for gathering patient information and performing routine clerical duties. The front desk coordinator maintains the patient medical records, prepares personal forms, verifies patient information and resolves routine office problems that may arise in a high-volume clinic.
Essential Functions and Responsibilities:
- Patient check-in
- Notifies appropriate personnel of patient’s arrival
- Escorts or arranges escort to assigned exam room
- Keeps patient informed if there is excessive waiting time
- Assists in coordination of patient flow
- Gathers all patient information including name, address, age, emergency contact, attending physicians, and individual or insurance company responsible for payment.
- Assists patients with paperwork and explains practice policies
- Answers phone in a timely and professional manner, and relays information in an accurate and concise manner
- Serves as a source of information for patients
- Insurance verification
- Informs patients of their anticipated financial liability
- Checks patients out, collects payment, gives receipts, and balances cash drawer
- Files charts and all documents and correspondence
- Maintain medical records and review for completeness, assemble records into standard order and file records in designated areas
- Responds to requests for information from medical records file requested by Physicians
- File results of laboratory tests and other procedures to records
- Scan materials or copy records and examine materials for legibility
- Company with all HIPPA regulations to maintain patient privacy
- Assists in patient satisfaction surveys
Job Type: Full-time
Pay: $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
Healthcare setting:
- Clinic
- Private practice
- Sleep center
- Telehealth
Medical specialties:
- Bariatrics
- Primary Care
- Pulmonology
- Sleep Medicine
- Urgent Care
Application Question(s):
- Are you available to join immediately? If yes, please mention a potential start date.
- Have you used any EHR / EMR systems before? If yes, please name them.
Experience:
- Customer support experience preferably in healthcare setup: 3 years (Preferred)
Work Location: In person
