Essential Duties and Responsibilities:
- Complete daily general office and administrative duties
- Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
- Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
- Verify insurance benefits
- Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation
Qualifications/Skills:
- Basic computer skills including proficiency with Microsoft Office and Outlook.
- High School Diploma or GED required
- Two years of experience in a medical office, customer service, or other similar business setting preferred.
- Ability to communicate effectively and professionally with a wide variety of people.
- Strong organizational skills with attention to detail and accuracy.
- Ability to handle multiple tasks in a very busy environment.
- The employee is frequently required to stand; walk; sit; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.