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Form of workNORTHWEST SPORT & SPINE MONROE (an affiliate of IRG Physical & Hand Therapy) IS GROWING AND LOOKING FOR A FRONT OFFICE COORDINATOR TO JOIN OUR TEAM. OFFERING STUDENT LOAN ASSISTANCE, WORK/LIFE FLEXIBILITY, AMAZING BENEFITS PACKAGE, EXTENSIVE MENTORSHIP & PROFESSIONAL GROWTH OPPORTUNITES!
YOUR BEST SELF.
This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. NW Sport & Spine invites you to come and thrive with us. Are you interested in a career in the medical field and need to gain experience in a clinical setting? Are you looking to love where you work and grow your skills all while offering the best in physical therapy to your community? If so, we want to talk to you.
Be a part of our team of like-minded individuals who are passionate about inspiring the community with connectivity, patient-centered care, and a dynamic, upbeat work culture.
WHAT WE PROMISE TO OFFER YOU:
NW Sport & Spine and IRG are the premier providers of outpatient Physical & Hand Therapy in the Northwest. We are deeply embedded into our communities and strive to make a positive impact where we live, work, and play. NW Sport & Spine is a company that provides a fun, dynamic, and supportive environment for patients and employees.
- A local experience – we are a PT owned and operated company based in WA state. - no big national corporation in charge of the decisions that impact your patient care. Our administration, billing, and outreach teams are all local and deeply embedded in the therapy community. Our admin is here to support our therapy staff with community connections, referral relations and help you create your ideal patient case load while you focus on what matters, your patients.
- A 1:1 patient care model – we place patient care and the patient experience at the forefront of our business model. We encourage the human connection and know the best experience for our patients is the maximization of time with our skilled therapists..
- Student loan assistance – we provide a monthly student loan assistance program to all of our employees to help you pay off those pesky student loans, faster.
- Career advancement opportunities - Leadership opportunities based on skill and performance, not just on seniority - IRG Leadership Institute courses designed to develop the business skills to help you succeed and thrive throughout your career.
- Human connection and community involvement is just as important to us as patient care - we are deeply embedded in our communities and encourage all employees to find their passion and get involved.
- A full benefits package - including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. – Here at IRG we care about our staff’s health and financial well being and are proud to offer a very competitive benefits package.
THE POSITION:
Our Front Office Coordinators (FOCs) are one of the most integral positions in our company and are not only responsible for day to day Medical Receptionist duties - but play a crucial role in establishing and maintaining relationships and driving the patient experience. This role is responsible for Front Office duties including optimizing patient appointment schedules, managing all incoming phone calls, processing and converting new referrals, collecting time of service payments and obtaining insurance authorizations. As an intentionally transparent company, our FOCs gain business skills by learning about KPIs and benchmarks that not only drive clinic success but also patient outcomes. In this role you will also be With 35+ locations we connect our Front Office team globally and regionally for development and collaboration opportunities.
WHO YOU ARE:
- You love people and thrive on establishing meaningful connections
- You enjoy working in a fast paced and FUN environment
- You possess an innate ability to motivate and encourage others
- You want a career with a purpose that can enhance your resume for future goals of a career in the medical field
- You enjoy the challenge of having something new come your way each and every day
- You are self-motivated, a go-getter, and a self starter
- You have a positive attitude and a professional appearance
- You exhibit the ability to multitask without being overwhelmed
- You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy
- You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc)
- You are comfortable with cleaning and custodial duties in order to provide a safe environment for our patients
PAY & BENEFITS INFORMATION:
- Base salary: $18 - $22 per hour (depending on experience)
- Benefits (please note: benefits eligibility is determined by hours worked, not all programs listed below are offered to all employees):
- Paid Time Off (Holidays, Vacation, Sick, Personal)
- Continuing Education Funds
- Student Loan Repayment Program
- 401K plan with employer match
- Medical, Dental & Vision Plans
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- Long-Term Disability
- Life and AD&D Insurance
- Employee Assistance Program
OUR VISION: Empowering all with a passion and purpose to become their best self.
OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results.
OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency
DISCOVER WHAT SETS US APART: https://www.nwsportandspine.com/
OUR AFFILIATE PARTNERS: www.irgpt.com
OUR AFFILIATE PARTNERS: www.irgpt.com
OTHER OPEN POSITIONS: www.irgpt.com/careers
IRG on YOUTUBE: www.youtube.com/cIRGPT/featured
IRG and NWSS are equal opportunity employers.
