Front Office Coordinator

We are looking for MATERNITY LEAVE COVERAGE for our Front Office Coordinator . You will act as the ‘face’ of our office and ensure patients receive a heartwarming welcome. You will coordinate all front desk duties such as checking in/out patients, verifying insurances among other small duties. As a Front Office Coordinator, you should be upbeat and friendly. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our front desk provides professional and friendly service to our customers.

COVERAGE WOULD START JUNE 11TH - MID SEPTEMBER , ENDING DATE SUBJECT TO CHANGE

SCHEDULE:

Tuesday -Thursday 7:30am-5pm

Friday 5am- 2pm (surgery days)

ONE SATURDAY a month 8am-2pm

EXPERIENCE PREFERRED

Responsibilities

• Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
• Ensure timely and accurate customer service
• Handle complaints and specific customers requests
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure proper mail distribution
• Keep updated patient records
• Verify insurances
• Collect Payments
• Schedule appointments

Skills

• Hands on experience with office machines (e.g. fax machines and printers)
• Thorough knowledge of customer service, office management and basic bookkeeping procedures
• Solid knowledge of MS Office, particularly Excel and Word
• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Spanish speaking is a bonus!

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person