Front Desk Receptionist/ Social Media Marketing

Evoqe Medical Aesthetics(www.evoqeaesthetics.com) is an innovative medical aesthetic practice. We are leaders of aesthetic medicine with a belief that a healthy connection between aging gracefully and beauty matters.

Through our work, which combines education, quality, safety, and artistry, we inspire our patients to radiate self-love and a sense of beauty from the inside out. Through this human connection may we build a beautiful community based on empowerment, and positive change where we choose every day to love ourselves and each other fearlessly.

Our clinic is busy and rapidly growing, serving our patients with the most forward-thinking medical aesthetic approach. This is a very rewarding and challenging position with many opportunities for growth and future advancement. This position is ever-evolving, we need someone who is TEAM ORIENTED, where at times, you may be asked to step up in certain roles. Please keep this in mind when applying.

General Description:

Under the direct supervision of the company Founder, Minela Kostjerevac or Director.

Primary Job Function:

• Create the best possible first impression for our patients and potential patients, both in person and on the phone
• Administrative work including but not limited to answering phones, scheduling, answering billing and service-related questions, collecting payment for services and/or products, sending and receiving faxes, and other duties assigned by providers or managers
• Contact patients regarding the scheduling of follow-up visits and procedures, as outlined in the Treatment Plan
• As scheduling changes occur, ensure that the schedule has minimal gaps
• Update patient chart notes and files in EMR as needed
• Work with multiple providers to ensure proper patient flow and practice efficiency
• Learn and administer both attended and unattended therapies
• Exhibit the use of therapeutic communication, exceptional customer service, professionalism, timeliness, efficiency, and teamwork in all aspects of work
• Attend regularly scheduled staff meetings and learning sessions
• Attend meetings virtually provided by the companies we work with related to education
• Actively participate in quality improvement processes while being open to ongoing changes
• Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI
• Consolidate banking on a monthly basis for services paid and reconcile these transactions in Quickbooks
• Stock the Fridge and Set up daily drinks for patients
• When patients are being treated and during downtime, help with Social Media
• Work with Minela Kostjerevac and internal teams to create a Social Media campaign that aligns with the brand
• Assist in creating and curating engaging content for Social Media platforms including Instagram, Facebook, Tik Tok, and others as relevant.
• Monitor Social Media channels for comments, messages, and mentions, and respond to inquiries in a timely and professional manner
• Schedule and publish posts using Social Media management tools, ensuring consistency in voice and messaging across platforms
• Learn different skin care lines and focus on educating patients in regard to their use for the best outcomes
• Must take accountability for own education
• Must love aesthetics and have a passion for the beauty industry

Required Skills:

• Preferably some experience in sales, customer service administration or medical office preferred
• Must be a team player – be wiling to help support other departments when needed
• Ability to work independently and as part of a multi-disciplinary team
• Document management and excellent organizational skills
• Must be detail-oriented and be able to multi-task effectively
• Previous experience with an Electronic Health Records (EHR) system and working in an EHR environment
• Commitment to Evoqe Medical Aesthetics clinic’s values and mission

We, at Evoqe Medical Aesthetics, are in search of team members who take initiative, can adapt to an evolving practice and are willing to participate in advancing medicine, an amazing patient experience, and the overall wellness of the surrounding community. We are seeking someone who wants to grow with our organization and contribute to the success of the Evoqe brand within the community. The best candidates must possess an enthusiastic and energetic personality that is willing to contribute ideas to better the practice and patient experience, professionalism, character, and above all else, integrity.

Job Types: Part-time/Full-time

Salary: $16.00 - $19.00 per hour

Benefits:

• Employee discount

Schedule:

• Hours determined based on part-time or full-time commitment

Work Location: In person

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Schedule:

• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Boise, ID 83702 (Required)

Work Location: In person