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SalarySalon 420 located in the heart of historic Newtown is seeking a part-time receptionist. As a part-time receptionist at Salon 420, you will play a crucial role in ensuring smooth operations and providing excellent customer service. As a part-time receptionist at our hair salon, you will be the first point of contact for our clients, providing exceptional customer service and assisting with salon operations. Your role is vital in creating a positive and welcoming salon experience for our clients. You will be the initial point of contact for clients. Your role will involve providing exceptional customer service, managing appointments, and supporting the Spa's daily operations.
Position: Part-time Receptionist
Location: Salon 420 - 420 S State St, Newtown, PA 18940
Schedule: Fridays from 9:00 AM to 5:00 PM, Saturdays from 10:00 AM to 4:00 PM
Hourly Rate: $15/hour
Responsibilities:
- Greet clients warmly, answer phone calls, and respond to emails promptly, providing information about services, pricing, and appointment availability.
- Efficiently manage the appointment book, schedule and confirm appointments, and coordinate with service providers to ensure smooth scheduling.
- Attend to clients' needs, provide information about services, and address any concerns or queries with professionalism and empathy.
- Handle cash, credit card transactions, and manage billing accurately, ensuring proper documentation and adherence to salon policies.
- Assist in maintaining a tidy reception area, manage inventory of retail products, and perform basic administrative tasks such as filing, data entry, and managing salon records.
- Collaborate closely with the salon staff to ensure efficient operations and a seamless client experience.
- Uphold salon policies and procedures, including safety protocols and confidentiality guidelines.
Requirements:
- Previous experience in a customer-facing role, preferably in a salon, spa, or hospitality industry.
- Strong communication and interpersonal skills with a friendly and professional demeanor.
- Proficiency in computer systems and scheduling software.
- Ability to multitask efficiently in a fast-paced environment.
- Exceptional organizational skills and attention to detail.
Preferred Qualifications:
- Knowledge of salon services, beauty products, and wellness treatments.
- Experience with appointment scheduling software or salon management systems.
- Understanding of basic administrative tasks and procedures.
Salon 24 is a M/F+, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
