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SalaryJob Overview
The ideal candidate for this position brings an enthusiasm for providing exceptional customer service to internal and external customers. The perfect candidate will relish a challenge and look forward to exercising creativity towards accomplishing a broad variety of administrative tasks.
Essential Duties and Responsibilities
- Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional and courteous manner
- Greet visitors and provide assistance in a friendly and welcoming fashion
- Log phone and email service cases in CRM
- Complete daily deposits
- Prepare shipping labels and order FedEx and UPS pickups and deliveries
- Process in-coming and out-going mail including client invoices
- Coordinate company lunches and prep for meetings
- Manage office supply room - place orders and maintain stock
- Office and lobby maintenance – ensure Front Desk and lobby are tidy and organized, kitchen is maintained, all office plants are watered, and common areas are presentable
- Manage building maintenance vendors
- Provide administrative assistance as needed
- Other duties as assigned
- Must be able to work an 8:00am – 5:00pm shift in office, and attendance is an essential function
Minimum Qualifications (Knowledge, Skills, and Abilities)
To perform the job successfully, an individual should demonstrate the following competencies:
- Strong verbal and written communication skills
- Strong computer skills are a must
- Solid problem solving and troubleshooting skills
- Ability to prioritize and coordinate multiple tasks to meet deadlines
- Strong organizational skills
- Must be able to work independently as well as thrive in a fast-paced, dynamic, team environment
- Maintain high level of confidentiality and professionalism
- Minimum of 1-year related work experience supporting a customer centric environment
About the Company
With more than 36 years’ experience, this Portland, Oregon based company serves the needs of mid-market companies in the Pacific Northwest. Our mission is to be the most trusted connector of people and technology. We thrive on the opportunity to provide simple, one-stop technology solutions, including accounting, IT services and Human Capital Management (HCM). We offer a stable, challenging, and fun work environment. We offer medical and dental benefits, 401k, PTO, and competitive compensation. Our culture not only encourages, but also demands personal responsibility, diversity, and an entrepreneurial way of thinking.
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
