Food Production Manager

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Food Production Managerto join our Brisbane, CAlocation team supporting the SFO airport.

Key Responsibilities as a Food Production Manager for dnata Catering, you will be responsible for overseeing the efficient and high-quality production of food items for airline passengers. Your main role will be to manage and lead a team of production staff, including chefs, cooks, and kitchen assistants, in executing food preparation, cooking, and packaging processes. You will work closely with the Executive Chef and culinary team to ensure that all meals are prepared according to established recipes, portion sizes, and presentation standards. Additionally, you will be responsible for monitoring and maintaining the highest levels of food safety and hygiene, strictly following industry regulations and guidelines. Your expertise in production planning, inventory management, and kitchen operations will be essential in optimizing workflow, reducing waste, and maximizing productivity. You will also collaborate with suppliers to ensure the timely delivery of ingredients and materials necessary for production. As a Food Production Manager, your strong organizational and problem-solving skills will be crucial in addressing any operational challenges and ensuring smooth operations. By maintaining a high level of quality control and efficiency, you will contribute significantly to the success and reputation of dnata Catering.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• As part of our continuous improvement program, make unsolicited recommendations for improving all areas of production.
• Perform other duties as assigned.
• Supervisory/Management Responsibilities
• Schedule and assigns work for department staff; follow up on results.
• Supervise employees in daily activities including training, motivating, and disciplining employees.
• Enforce systems, policies, and procedures.
• Follow established rules of each unit for entry to building and work areas, properly attired and In compliance with HACCP/GMP guidelines for personal hygiene and observe security precautions as mandated by unit management.
• Read instructional charts or diagrams to determine amount and kind of foods and supplies to be packaged or assembled into trays or containers.
• Comply with all HACCP/GMP and dnata Catering sanitation and proper food handling policies and procedures.
• Portion and garnish hot cooked foods, such as meat and vegetables, into individual serving dishes. Inspect dispensed items for contamination by foreign bodies.
• Properly return food for storage or dispose of unused food items or supplies to proper storage facility for future use with adherence to dating and rotation schedule.
• Remove pans or trays of portioned salads, desserts, rolls, cream, and other cold food items from refrigerator or pantry, and place at appropriate station for tray assembly counter/tables to facilitate assembly of meal trays.
• Store completed trays in airline storage carts or containers to be transported to airplane.
• Employee is regularly exposed to extreme cold (35-40 Degrees).

Nonessential functions:

• Other duties as assigned.

The salary range for this position is $110K annual with weekly pay, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

EDUCATION: Bachelor’s Degree Preferred; Associate degree (A.A.) or a minimum of 2+ years supervisory experience working in a high volume, manufacturing, Food Production, and restaurant or catering environment or equivalent experience in the related field preferred.

QUALIFICATIONS:

• Food Service experience required.
• A minimum of 2-5 years supervising a Food Production environment
• Knowledge of internal policies and procedures
• Knowledge of HACCP requirements, USDA, GMP, and sanitation requirements.
• Knowledge of cold Food Production processes
• Competent written skills and effective verbal communication skills
• Computer skills a plus (Microsoft). Inventory knowledge.
• Knowledge of quality systems and standards.
• Knowledge and experience in production and manufacturing techniques.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits.  Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. 

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud. While performing the duties of this job, the employee is regularly exposed to extreme cold (35-40 Degree).

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.