Parts Counter Specialist

We are currently seeking a Parts Counter Specialist to join our growing team! As a trusted parts adviser, you will create customer relationships to last a lifetime! In this crucial role, you will determine parts necessary for customer requests or requirements, provide quotes and suggest companion items. If you have excellent customer service and selling experience or prior work history in a truck/auto environment, a positive attitude and a strong desire for success, we want to talk with you! Experience greater job satisfaction today at General Truck Sales!

Essential Duties:

• Assist customers in determining parts needed
• Inform customers of companion part requirements
• Identify parts by utilizing electronic, internet-based parts catalogs
• Provide price quotes and availability of product
• Maintain thorough knowledge of products we sell
• Assist customers via phone, email, and walk-in
• Provide a high level of service to both internal and external customers

Qualifications:

• Must be highly focused on providing an industry-leading customer experience
• Knowledge of CDK, Volvo, Mack, Hino and Cummins parts ordering systems helpful
• High School Diploma or equivalent required
• Dealership parts sales experience is helpful
• Work well with others
• Sales background is desired
• Outstanding customer service skills
• Self-motivated, willing to learn and grow with the company
• Strong communication skills
• Excellent computer skills necessary
• Able to multi-task in a fast-paced, customer focused environment
• Valid driver’s license required
• Ability to pass background check, MVR, & drug screen required

Benefits Include:

• Great pay in a friendly, professional environment
• Customer focused and upbeat co-workers
• Career stability in a growing industry
• Medical, dental, vision insurance
• Accident and cancer insurance
• Disability and life insurance
• Matching company 401(k), fully vested in 4 years
• 2 weeks paid vacations on first anniversary
• 2 PTO days after 90 days of employment
• 6 paid holidays

General Truck Sales is a state-of-the-art commercial truck dealership that is fast-paced, and industry, customer and employee focused! We have over 65 years in the trucking industry and our three dealerships in Indiana and Ohio offer growth opportunities through-out the company. Imagine yourself working in a four-time "North America Volvo Dealer of the Year” dealership with a diverse customer base and friendly, upbeat co-workers! This is the perfect career for a people person who enjoys building meaningful and long-lasting relationships and is proud to be a trusted advisor to your customers. We are customer service driven, not just focused on the numbers and the bottom line.