Flooring Industry Administrative Assistant/Customer Service Representative

MUST HAVE FLOORING EXPERIENCE

Administrative Support/Customer Service Representative

Flooring Careers

Jacksonville, FL, USA

Full-Time with the opportunity for OT

$17-$20 per hour

Overview

We've been providing North Florida with flooring for over 35 years! We have been growing and are looking to hire a part-time Administrative/Customer Service professional who can assist at the front desk with essential duties and occasionally assist a customer on the sales floor when other sales consultants are busy. We offer exceptional products and a fun, upbeat, positive company culture in a great area on Beach Blvd in Jacksonville, FL. We welcome the opportunity to speak with you if you have the following credentials:

Job Description and Responsibilities for Sales Support:

• Maintain a cheerful attitude while answering all inbound calls and addressing customer or sales team needs.
• Answer all customer email inquiries promptly.
• Support sales staff by completing and processing orders and keeping senior staff informed of any issues.
• Ensure the sales team is on track to meet month-end goals and share innovative lead-generation ideas.
• Maintain the cleanliness of the showroom.
• Support store by staying up to date on showroom pricing and signage.
• Support membership growth by recruiting new members of the trade.
• Proprietary database/system experience required.
• Other duties as assigned.
• Flooring experience is required, and a design background is a plus.
• Customer service experience required.
• Employee background check required.
• Professional appearance and demeanor are required (business casual).

Schedule:

- 8-hour shift

- Day shift

- No Nights

- Weekend availability (Saturday is a half-day; closed on Sundays)

- Jacksonville, FL 32246 off Beach Blvd.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Ability to Relocate:

• Jacksonville, FL 32246: Relocate before starting work (Required)

Work Location: In person