Address
Form of work
SalaryFunction
Performs a broad spectrum of complex, senior level clerical, technical and administrative duties in support of strategic senior executives and appointed officials for the Hampton Sheriff's Office. Supports a variety of special projects as required.
Examples of Work
- Receives and screens visitors and callers from the general public, city departments and offices, and representatives of agencies outside of the city government. Responds appropriately to questions, comments, requests and citizen complaints. Manages the flow of incoming and outgoing communication, and exercises initiative and creativity in resolving problems.
- Produces a wide variety of correspondence, documents and reports, in accordance with supervisor's professional style and preferences. May compose submissions for inclusion in professional publications, and may coordinate development of departmental memorandums.
- Assists with preparation of material for presentation. Conducts research as necessary.
- Maintains supervisor's calendar and any other related material. Participates as needed in maintaining time, attendance, leave and other personnel records.
- May act as a resource to other staff and to the general public.
- Performs other duties as assigned.
Qualifications
Features
Work is performed under limited supervision from the designated senior administrator. Work environment demands extensive contact with the general public, city employees, elected officials, business executives, and representatives of municipal, state, and federal government, as well as other public and private organizations. This position demands the incumbent present him/herself in a polished and professional manner and possess a high degree of courtesy and responsiveness in assisting citizens and employees with their concerns. Exceptional customer service and interpersonal skills are essential. The ability to handle conflict and sensitive and confidential issues with maturity, professionalism and diplomacy is paramount. Must have flexibility to work non-standard work hours when needed. This is a non-exempt position.
