Executive Assistant

The Doctors Company Patient Safety team is seeking a dynamic and highly organized Executive Assistant with strong technical skills and proven experience with business intelligence (BI) to join our team.

Qualifications

• Bachelor’s degree preferred
• Strong proficiency in business intelligence tools.
• Experience with project management tools and methodologies is strongly preferred.
• At least three years in a support or business support role.
• Insurance Industry experience is a plus
• Highly-developed interpersonal skills including communication and listening skills, attitude, exhibiting a professional, energetic, proactive and enthusiastic demeanor
• Excellent verbal and written skills and attention to detail
• Ability to handle multiple priorities and manage complicated calendars across multiple executives and external personnel
• Demonstrate excellent judgment and influence management skills
• Proactive approach to business needs and requirements
• Ability to work independently and be flexible, adjusting priorities and tasks in real time to support the objectives of the departments

Salary Range: $62,252 - $76,900

Responsibilities

General Administrative Support

• Manages the executive schedule and keeps abreast of upcoming events and matters requiring timely action.
• Schedules appointments and proactively monitors availability of supported executives.
• Proactively provide pre/post meeting support.
• Organizes and maintains office and electronic files.
• Responsible for supply and stationery orders and coordination of distribution to executive team.
• Maintains email distribution lists for email groups.
• Prepares expense reports as assigned.
• Assists in coordinating / scheduling department events.
• Attends meetings as requested. Records and produces meeting minutes.
• Provides Executive(s) with useful information needed before attending conferences and seminars.
• Assures appropriate materials are received and distributed.
• Maintains availability and organization of key documents, presentations, and materials related to executive activities for dissemination as appropriate and/or advised.

Customer Service, Situational Awareness and Advisement

• Provides superior customer services, as the initial point of contact for the supporting executive.
• Serves as a conduit between executive internal/external stakes demonstrating professionalism, confidentiality, and tact.
• Maintains comprehensive knowledge of policies, practices, critical initiatives, and other items impacting executives.
• Proactively anticipates the executive's needs through analysis of schedule, key projects, and upcoming events

TDC Technology Advisement and Support

• Utilize business intelligence tools and software to gather, analyze, and present data insights to support strategic decision making.
• Create and maintain executive reports, presentations, and dashboards to communicate key performance indicators and trends effectively.
• Stay updated on industry trends and best practices in business intelligence and technology to recommend innovative solutions.
• Develop thorough understanding of the TDC Systems to provide support to Executive(s) (SuccessFactors, Jive, Outlook, Concur, etc.)
• Develops and maintains Executive TDC Connect pages and maintains information to ensure final displayed result meets desired requirements.
• Prepares and edits presentations, correspondence, documents, organizational charts, and other data using various resources and software applications.

Process Improvement

• Identifies and recommends system/process improvements and innovations that may result in more efficient and effective work processes.
• Provides manager with insight into the day-to-day processes issues and/or opportunities for enhancements.
• Proactively makes suggestions to improve process workflow or enhance customer satisfaction.

Other Duties as Assigned

• Assists with a variety of department and company-wide projects.
• Makes oneself available for any and all duties.
• Accepts delegated tasks readily and completes assigned duties as direct.
• Other general administrative duties as requested.

About The Doctors Company

The Doctors Company is the nation’s largest physician-owned medical malpractice insurer. Founded and led by physicians, we are committed to advancing, protecting, and rewarding the practice of good medicine.

The Doctors Company is proud to be Certified™ by Great Place to Work®.