- Assist with maintenance and repairs including painting, carpentry, electrical and plumbing on resort buildings as needed.
- Assist with maintenance and repairs on mechanical, electrical, kitchen and laundry equipment
- Train and assist to enable preventative maintenance checks
- Maintain a clean, well-organized and well stocked work cart
- Maintain and clean the Engineering facilities
- Maintain golf carts and other equipment at peak condition
- Timely and accurate completion of daily task lists and service logs
- Comply with all OSHA, Health Department and resort regulations
- Regular and predictable attendance
- All tasks as instructed by the Engineering Technicians and Maintenance Management
- Provide guests with directions, recommendations, and information about the resort and resort offerings
- Respond to service requests in a timely and accurate manner, liaising with other departments as needed and following up to ensure satisfaction
- Assist guests in all inquiries in connection with resort services, hours of operations, in-house events, etc.
- Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Ensure all lost and found goods are reported and stored in accordance with resort standards
- Resolve guest opportunities in an appropriate and efficient manner, in accordance with resort guidelines; ensures all opportunities are reported through the Guest Opportunity Log
Knowledge and Learning
- Be intimately familiar with the entire property, all of its amenities and its history
- Have a knowledge of safety and security practices and emergency/accident procedures
- Successfully complete training/certification process
- Maintain acceptable service audit scores
- Attend colleague meetings as required
- Participate in ongoing training
Secondary Duties:
- Other duties as assigned
- A warm and friendly disposition
- Prior experience in plumbing, electrical, carpentry and painting; refrigeration/HVAC experience an asset
- Good organization skills and attention to detail
- Strong knowledge of the surrounding area
- Strong communication skills in English
- Ability to follow instruction as well as work independently
- Ability to respond properly in any emergency or safety situations
- Must be available to work both day and evening shifts, weekends and holidays
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Three Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.