Program Coordinator /Administrative Assistant

Are you looking to be part of an exceptional team, working at the forefront of personal development and mentorship programs? Vocal Wallstreet is seeking a dedicated and dynamic Program Coordinator /Administrative Assistant to join our growing family.

If you're passionate about helping others reach their full potential, this is the opportunity you've been waiting for.

Responsibilities:

1. Onboarding, Advancement & Offboarding of New Mentees:

• Ensure a smooth transition for new mentees into the program.
• Support and guide mentees throughout their journey, from onboarding to program completion.
• Facilitate the offboarding process, ensuring mentees leave with valuable insights and growth.

2. Members Portal Maintenance & QC:

• Maintain and optimize our members portal to enhance user experience.
• Perform quality control checks to ensure accuracy and functionality.

3. Communication:

• Engage with enrolled members across different tiers and program coaches to provide timely assistance and support.
• Foster clear and effective communication channels within the program community.

4. Billing:

• Manage billing processes, ensuring all transactions are accurate and timely.
• Address billing inquiries and resolve any discrepancies.

5. Collaboration:

• Collaborate closely with the Client Success Coach and Operations Manager to streamline program operations.
• Contribute to the success of our program through efficient teamwork.

6. Live Innercircle Masterminds Setup/Coordination:

• Organize and coordinate live Innercircle Mastermind events, providing an enriching experience for participants.

7. Steps & SOPs Coaching Calls:

• Conduct coaching calls to guide members through program steps and standard operating procedures.

8. Scheduling 1:1 Coaching Calls:

• Manage scheduling for 1:1 coaching sessions, ensuring a smooth and efficient process.

9. Calendar Scheduling & Innercircle Announcements:

• Maintain program calendars and ensure timely announcements to keep members informed.

10. Admin Systems Upkeep: - Ensure the efficient operation and maintenance of administrative systems.

11. Documentation: - Thoroughly document mentee client success journeys, including assignments, deep dives, coaching calls, and other milestones.

12. QC of Program Code of Ethics, SOPs, KPIs, and Templates: - Conduct quality control checks on program materials, ensuring alignment with ethical standards, adherence to SOPs, achievement of KPIs, and use of up-to-date templates.

Qualifications:

• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Proficiency in administrative tasks and systems.
• A genuine passion for personal development and mentorship.
• Ability to work collaboratively in a team-oriented environment.
• Attention to detail and a commitment to quality.

Why Choose Vocal Wallstreet:

At Vocal Wallstreet, we are dedicated to helping individuals achieve their dreams and aspirations. By joining our team, you will have the opportunity to make a profound impact on the lives of our members and contribute to their personal growth and success.

We offer a dynamic and inclusive work environment, competitive compensation, and opportunities for professional development.

If you are ready to embark on a fulfilling journey as a Program Coordinator/Administrative Assistant with Vocal Wallstreet and be part of a community that values growth, mentorship, and personal development, apply today!