Sponsor Funded Office/Clerical - Administrative Coordinator

Description:
Sponsor Funded Office/Clerical - Administrative Coordinator
Robinson College of Business
Hospitality Administration
Georgia State University's J. Mack Robinson College of Business (RCB) is one of the largest business schools in the country with an enrollment of approximately 8,000 students. Our undergraduate and part-time MBA programs for working professionals are ranked among the best by U.S. News & World Report, and our Executive MBA is ranked among the world's best by CEO Magazine. Georgia State University is located in the heart of Atlanta and has strong ties with Atlanta's business leaders, many of whom are alumni of the Robinson College.
The Cecil B. Day School of Hospitality Administration is the oldest and largest program of its type in the state of Georgia. It is named in honor of the late founder of the Days Inn Hotel Company. His legacy of excellence serves as the foundation upon which the School of Hospitality Administration bases its vision for preparing graduates to be the next generation of hospitality executives.
The Cecil B. Day School of Hospitality Administration is seeking (1) Administrative Coordinator to join the already awesome team taking the Hospitality Administration Department to the next level of excellence!
WHAT MAKES The Hospitality Administration Department A GREAT PLACE?

• A flexible work environment
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting
• Commitment to diversity, equity, and inclusion

HERE IS WHAT YOU WILL DO
The ideal candidate for this position will be the first line of support for our students, staff, and faculty in the hospitality administration department. The position will also carry important relational responsibilities with industry partners, alumni, future prospective students, and other GSU and Non-GSU stakeholders. The scope of responsibility will include these essential duties but is not limited to the following:
Administrative:

• Maintains department records and files in an accurate, secure, and efficient manner
• Responsible for department mailings and incoming/outgoing physical correspondences
• Maintains departmental website by communicating with RCB webmaster with the most up-to-date information
• Manages departmental telephone and email communication.
• Assists faculty with technology and facilities requests.
• Assists faculty with desk copy requests, syllabi collection for each course taught, scantron requests, as well as copying, scanning, and faxing of instructional material.
• Assists business manager with identifying and assigning tasks to student staff.
• Provides excellent service; serves as the first point of contact and support to all GSU and Non-GSU stakeholders; provides department-specific information to prospective students, industry partners, the university community, and the general public.
• Responsible for office supplies and inventory identifies purchasing needs and works with the business manager to replenish supplies.

Academic:

• Assists with communicating academic scheduling activities with the college coordinator to uphold RCB policies and standards for RCB student requirements and eligibility to enroll in RCB courses monitors course enrollment hours per semester basis and identifies discrepancies.
• Assists with course authorization requests.

Program Support:

• Communicates the standards and processes of RCB Career Advancement Center to hospitality students; assists with reviewing hospitality job and volunteer opportunities for students on a daily, weekly, and monthly basis with guidelines set by the department.
• Assists undergraduate student recruitment by attending on-campus events and speaker opportunities to showcase the hospitality department, and email outreach to prospective students.
• Admin role for social media (Facebook, Instagram, Twitter), overseeing and creating content for consistent, engaging posts; communicating calendar of posts to business manager.
• Regular email blasts for all hospitality student organizations (currently there are six organizations) and serves as co-advisor to assist student organizations when needed (for example: communicate with student organizations on a regular basis to keep student officers informed of all standards and policies from the University)
  • AH&LA -American Hotel & Lodging Association
  • CMAA - Club Managers Association of America
  • ESD - Eta Sigma Delta
  • GRO - Georgia Restaurant Organization
  • IAEE - International Association of Exhibitions & Event
  • NSMH - National Society of Minorities in Hospitality

Meetings & Events:

• Coordinates all meeting space reservations and requests for a student organization, faculty, and departmental events; assists in the scheduling and planning of meetings and events (coordinating student volunteers and necessary materials such as meeting collateral and supplies)
• Assists in planning itineraries for conferences, speaker series, and industry board meetings.
• Assists with the planning and attends weekly staff meetings with the business manager, monthly faculty meetings, and monthly student staff meetings.
• Assists business manager and department chair with special events and projects.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor.
Benefits:
The University System of Georgia (USG) provides comprehensive benefits to Georgia State employees. USG offers healthcare, dental, vision, and other benefits, as well as retirement plan options. https://hr.gsu.edu/service-centers/benefits/
Key Benefits:

• USG Retirement Options:
  • Optional Retirement Plan
    ORP is a 401(a) Defined Contribution Plan. Employees contribute 6% and USG contributes 9.24% to the plan. Employees are immediately vested.
  • Teacher Retirement System
    TRS is a Defined Benefit Plan, a traditional public pension plan. Employees contribute 6% and USG contributes 19.81% to the plan. Your retirement benefit is calculated by factoring in years of service, final salary, and a 2% multiplier. Employees are vested after 10 years.
  • See the retirement comparison chart for more information.

• Tuition Assistance Program (TAP)
  • Full-time employees enrolled in a USG degree program may earn their degrees for free. Find the TAP details here .

Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.
As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor.
Qualifications:
Minimum Requirements:

• Bachelor's degree and one-year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience.

Preferred Hiring Qualifications:

• Experience in the Hospitality environment
• Experience with Zoom, Banner, Microsoft Teams, and other university software
• Strong organizational acumen and a proclivity for attention to the details
• Able to multi-task, proactive with independent decision-making.
• Ability to think critically about issues and opportunities and identify solutions and options.
• A self-starter, and quick learner with awareness to meet deadlines.
• Exhibit a willingness to learn new applications and utilize technological solutions in approaching tasks.