Job Title: Desktop Support Technician
Location: Miami , FL
Duration: Contract
Job Description:
- Install, configure, upgrade, maintain and support desktop systems based on customer service requests.
- Develop preventive maintenance procedures to avoid system failures.
- Set user access rights and permissions and create VPN accounts for users.
- Maintain servers, computers printers, and other software and hardware peripherals.
- Take regular back-ups of server files and maintain disaster recovery operations.
- Troubleshoot technical issues and escalate complex problems to appropriate support teams for resolutions.
Job Type: Contract
Work Location: In person