Address
SalaryJob Title:Desk Assistant (Sales Team Administrative Assistant)
Department: Motorcycle Sales
Supervisor: Sales Manager and/or General Sales Manager
Summary Description
Assist the Sales Management Team with administrative work and data entry to provide a more fluid buying experience. Responsible for providing a full range of administrative support. Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive.
Duties and Responsibilities
- Provide prompt, dependable, high quality, word processing to the Sales Department and Business Managers.
- Provide high quality assistance to personnel to ensure a smooth running and productive sales environment.
- Prepare letters, reports, financial contracts, and other correspondence.
- Set-up and maintain an accurate easy to access filing system for all important documentation.
- Package deals, track down titles, help find information needed to help fund/finalize deal.
- Create schedule in ScheduleBase for Sales Department.
- Create motorcycle hang tags in compliance with state regulations and company policies.
- Analyzes and verifies customer information provided from Fit Specialists and ASMs and then enters information exactly as it appears in Lightspeed/Talon.
- Prints reports from Lightspeed/Talon, Google Docs, H-Dnet, and other dealership systems as requested.
- Updates notes and other information in various Google Sheets.
- Perform other related duties as assigned or requested.
Supervisory Responsibilities
- None
Qualifications & Job Requirements
- High school diploma or the equivalent.
- 2+ years’ customer service experience.
- Must possess a positive attitude and show enthusiasm for the products we sell.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- Must be able to multitask and input data with accuracy and efficiency in a high paced environment
- Good verbal communication skills.
- Pleasant phone manner.
- Must maintain a professional appearance and a neat, well organized work area.
- Valid driver’s license and a good driving record.
Physical Demands
- Requires the use of both hands.
- Frequently works on a computer in a typical office environment.
- Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
- Requires standing and/or walking for extended periods of time.
Working Conditions
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
