Customer Service Representative - Vandalia, Ohio

Total Distribution, Inc. has an immediate opening in the Dayton area for full-time experienced Customer Service Representative to support our warehouse operation. Monday through Friday 8:30 am – 5:00 pm.

$18.00/hour

GOING BEYOND LOGISTICS FOR A BETTER SOLUTION

· We are an essential business with over 100 years of experience – operational throughout the pandemic.

· We strive to provide a safe work environment for our valued employees.

· We offer a competitive wage structure, a comprehensive benefits package after 60 days and paid time off during your first year of employment.

How you will contribute to the success of the company and grow your career:

· Process and input customer orders, both inbound and outbound.

· Create and monitor warehouse work requests.

· Monitor inbound/outbound material activity and print order labels based on customer requirements.

· Trace shipped orders and notify customers of all activity concerning their merchandise.

· Perform warehouse functions as requested, including opening and closing procedures.

· Run inventory reports to check for product availability.

· Perform daily customer-specific reporting tasks.

· Engage with customers via phone, email or in person.

· Responsible for filing and data entry.

· Keep accurate records of customers’ material while at site and in transit.

· Adhere to the site’s quality and safety standards.

What you need to excel:

· Minimum of 2 years working in a warehouse or equivalent environment preferred.

· Good organizational and communication skills.

· Basic computer skills required - familiarity with Microsoft Office programs preferred.

· Prior data entry experience.

· Possesses professional phone and email etiquette.

· Capable of making sound judgment calls independently.

· Motivated to perform daily tasks without prompting.

· Ability to maintain confidentiality of customer and contract information.

· High school diploma or GED equivalent.

· Ability to successfully pass background check and drug screening.

Terminal Warehouse, Inc. is a branch of Peoples Services, Inc., which is a growing network of 3PL companies that provide quality supply chain logistics and transportation services. Peoples Services operates over 7.5 million square feet of public and contract warehouse space in 42 facilities across seven states. Our warehouses specialize in food grade storage and handling, polymers, plastics, chemicals and customized packaging and fulfillment services. Warehouses are located in Michigan down to Ohio, West Virginia, Virginia, North Carolina, South Carolina and Florida. Our warehouse locations, in-house transportation and brokerage services, company owned fleet of trucks and experienced supply chain team give us the leverage to provide efficient, reliable supply chain services.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person