Address
Form of work
Salary```Duties:```
- Provide exceptional Customer Service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order status
- Process orders, returns, and exchanges accurately and efficiently
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Maintain accurate customer records and update information as needed
```Qualifications:```
- Fluent in English (verbal and written communication skills)
- Strong data entry skills with attention to detail
- Previous experience in Customer Service or sales is preferred
- Ability to effectively communicate with customers and provide excellent service
- Strong problem-solving skills and ability to analyze customer needs
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
- Excellent interpersonal skills and ability to build rapport with customers
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
