Customer Service Representative

```Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. Duties: - Handle incoming customer inquiries via phone, email, and chat - Assist customers with product information, order status, and general inquiries - Process orders, returns, and exchanges accurately and efficiently - Provide troubleshooting assistance for technical issues - Maintain customer records by updating account information - Collaborate with other departments to resolve customer issues - Meet or exceed Customer Service goals and objectives Skills: - Strong data entry skills with attention to detail - Sales experience is a plus - Ability to make outbound calls to follow up with customers - Bilingual in English and Spanish is preferred - Excellent verbal and written communication skills - Ability to effectively communicate with customers in a professional manner - Proficient in phone etiquette and active listening - Multilingual abilities are a plus If you are passionate about providing exceptional Customer Service and have the skills required for this role, we would love to hear from you. Apply today to join our dynamic team!```

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person