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SalaryCustomer Service Representative
Qualifications:
For this full-time day-shift salary position SIMONA Boltaron is looking for an excellent communicator with patience and attention to detail. The ideal candidate should be a good listener, outwardly calm, and dedicated to customer satisfaction. Having a positive attitude and a “we” not “I” mentality, this person should be able to maintain confidentiality, be willing to work overtime if needed, and not be afraid to address conflict.
Responsibilities:
- Provide timely product and service information for customers
- Maintain customer accounts and records
- Process quotes, incoming orders and sample requests
- Handle order changes and special requirements
- Coordinate returns and credits
- Communicate with all levels of internal management and staff
- Work with outside sales representatives to exceed customer expectations
Requirements:
- HS Diploma
- Excellent Computer Skills
- Microsoft Office Experience (Excel, Word & Outlook)
- 10-key proficient
Preferred:
- 2+ years of Customer Service experience
- Bi-Lingual (French, German or Spanish preferred)
Why work at Boltaron?
SIMONA Boltaron is a subsidiary of SIMONA AG, a German based international public company, with subsidiaries in Europe, China and the USA.
SIMONA Boltaron Inc. is a global technology leader in plastics manufacturing and is uniquely positioned to serve diverse industries including: aerospace, mass transportation, general thermoforming, corrosion resistant components and wall protection.
SIMONA Boltaron promotes a strong team/family culture, provides great opportunity for growth and to make an impact. We offer an attractive benefit package that includes health, dental, vision, disability/life insurances, a 401 K Plan with a company match, and an incentive plan.
Job Type: Full-time
