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Form of work
SalaryCustomer Service Assistant 3 - ON-SITE
(240001ZT)About Us:
To professionally operate and maintain for public benefit a year-round, service-oriented event facility and produce the annual state fair.
What’s in it for you:
Ohio Public Employees Retirement System
- OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.
Deferred Compensation
- The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
12 mos. trg. or 12 mos. exp. in office practices & procedures of which 3 mos. involved operation of various office equipment; 12 mos. trg. or 12 mos. exp. in public relations or Customer Service to include techniques for dealing with difficult people; 12 mos. trg. or 12 mos. exp. in state &/or federal laws, rules, policies & procedures applicable to assigned inquiries, requests, complaints &/or transactions to be processed; 9 mos. trg. or 9 mos. exp. in typing, keyboarding, data entry, or word processing; 9 mos. trg. or 9 mos. exp. in operation of personal computer.
- Or 9 mos. exp. as Customer Service Assistant 1, 64431.
- Or 6 mos. as Customer Service Assistant 2, 64432.
- Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills:Customer Service
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
(*)Developed after employment.
PLEASE READ below to understand hours required of position.
Intermittent Position meaning no more than 1000 hours worked in a fiscal year.
- Extended Hours Required During the Ohio State Fair: days/evenings may be required during busy times of the year to meet departmental needs; extended hours and weekends are required during the Ohio State Fair and for up to approximately two weeks prior. Staff will work shifts on Saturdays, July 13 and 20, 2024. During the 12 days of the Ohio State Fair (July 24 – Aug. 4, 2024), extended hours will be required (approximately 12-14 hours per day) including weekends. There will be no time off during the Fair.
Employment contingent on background check results.
