Address
Form of workJob Title: Content Operations Coordinator III
Duration: Longterm Contract
Location: Remote in California
Pay Range: $30-$40/hr
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.
Job Description:
The Client verse Media Content team is seeking a Content Operations Coordinator to support the programming and operations of screen-based content for our AR/VR products. This position calls for an individual with exceptional organizational skills and attention to detail in a fast-paced, ambiguous environment. It also requires technical expertise in following stringent processes and procedures, with a focus on maintaining clear and concise documentation.
Responsibilities:
•Create and update process and procedural documentation to ensure consistency and accuracy of operational activities
•Ingest and process media assets and prepare playlists for playback
•Ensure content meets quality standards for distribution according to provided guidelines
•Create and manage publishing schedules across distribution points
•Support real-time programming changes to refresh content and ensure priority content discovery
•Triage systems or communication issues that arise and problem solve with other stakeholders
•Collaborate with internal teams including business development for content rights' questions, marketing and communications for key calendar moments, and product teams to improve tools
•Support new live operation initiatives
•Have the ability to work an extended schedule as events require evenings and weekend work
Qualifications:
•3+ years experience in content production, editorial, or operations - preferably with a focus on programming for new or emerging platforms
•Ability to work with content and video management systems while troubleshooting problems
•Excellent communication skills, verbal and written
•Self motivated with persuasive, enthusiastic and customer service oriented personality
•Capacity to drive processes independently and move projects to completion
•High attention to detail with documenting processes, workflows, and schedules
•Basic photoshop skills
•Experience with google workspace, especially google forms
•Background or demonstrated interest in immersive media
•Experience with data analysis a plus
