Business Development Specialist/ Outreach Spe

Position Description

The Business Development Specialist/Outreach Specialist will be responsible for prospecting and building new relationships that encourage growth in the agency’s Health Service and Health Home program. The Business Development Specialist will be expected to engage with providers across a range of sectors within the healthcare industry, with a particular focus on social service non-profits. The Business Development Specialist/Outreach Specialist will have an in-depth knowledge of Harlem United’s services and present services to prospective accounts including community-based organizations, community meetings, and other venues. The Business Development Specialist/Outreach Specialist will focus on increasing Healthcare services and with additional targets for social service programming. The ideal candidate should have a genuine interest in the healthcare industry and an eagerness to learn and develop their knowledge of the sector.

Essential Job Functions

The following job duties are mandatory requirements of the job:

• With guidance from the Business Development Manager, execute strategies to support the retention of existing business and pursue leads to expand community access to services.

• Conduct cold calls and/or visits to social services providers to develop and nurture partnerships that help expand access and education about agency services.

• Drive agency vehicles to transport clients to appointments at HU sites.
• Maintain ongoing tracking of transportation services.
• Submit weekly reports and ensure data is accurate for real-time reporting.
• Utilize agency-wide database e-ICare to enter client-level information that enables reporting and supports continuity of care.
• Conduct harm reduction patient-centered assessment and provide referrals as needed.
• Access statewide databases to verify eligibility for Medicaid billable programming.

• Help market and advertise the agency services at community events and venues.
• Utilized electronic health records (eCW) to schedule health care appointments.
• Track and maintain an ongoing record of services provided.

Other Responsibilities

• Research and develop an in-depth understanding of the company’s services and staff.
• Work with technical staff and other internal colleagues to meet consumer needs.
• Arrange and participate in internal and external client debriefs.
• Any other duties assigned by Business Development Manager.

Education and Certification

• This position requires 2 years of sales or marketing experience.
• A Bachelor’s degree or equivalent combination of work experience required.
• Valid Driver’s license is required.

Special Skills and Knowledge

In addition to the above listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

• Good project and time management skills.
• Knowledgeable of excel and comfortable with data systems.
• Ability to speak a second language Spanish and or French.
• Comfortable reaching clients across various facilities that serve high-need populations located in high-need areas, such as homeless shelters, food pantries, drug rehabilitation facilities, multiservice centers, and churches.
• Strong analytical and organizational skills.
• Ability to work collaboratively.