Job Overview:
Under the direction of the SVP Head of Sales, the Associate Vice President of New Business Development will ideally meet or exceed sales objectives of the assigned territory by promoting and selling Firstsource Solutions USA, LLC d/b/a MedAssist service offerings through professional sales techniques and developing new and long-term customer relationships. They will also build a pipeline of quality targets within Healthcare Provider future business space. Other duties as assigned by Management.
Key Roles and Responsibilities:
- Generate revenue with new and existing clients from Firstsource's menu of Provider related solutions and our inhouse proprietary platform simplifying financial experience for patients and healthcare providers.
- Facilitate positive long-term relationships with key clients and secure repeat business.
- Provides direction and assistance to clients addressing problems or concerns,
- Communicate company, product and services, initiatives, changes and relevant information to clients as needed
- Maintain industry and product knowledge, understanding of customers' needs and concerns, participating in appropriate trade organizations events, and promoting a positive company image.
- With the Account Manager, develop and maintain an account plan
- Responsible for cross sell to current clients
- Performs other related duties, as required.
- Travel required
Reporting Structure:
- SVP, Head of Sales & Account Management
Qualification & Experience (Critical and Desirable)
- Bachelor's Degree in Business Administration or related discipline.
- Minimum of five years' sales experience in Healthcare Provider Sales and BPO sales or applicable fields.
- Understanding of the Healthcare Provider lifecycle and menu of Firstsources Solutions-Enrollment, Debt Collections, Denial Management, Medical Coverage, Receivables Management, Intelligent Automation for Eligibility and Enrollment, Litigation Services, Self-Pay Receivables Management.
- Must be comfortable incorporating digital and transformational solutions into the client's ecosystem.
- Comfortable interacting at the C-level through operations leadership
- Proven success prospecting, building a pipeline and moving opportunities through the sales cycle.
- Excellent creative and problem-solving skills.
Why Firstsource
- We offer a competitive base salary and commission structure
- Account management framework in place to allow the sales executive the opportunity to grow existing clients and source new opportunities.
- Firstsource offers a wide variety of products and services designed to meet the needs of the market. In this role, the sales executive will have a full suite of solutions to offer along with unprecedented support.
- Firstsource is one of the largest providers committed to the US Healthcare Provider market and offers competitively priced solutions.
- Remote position
Firstsource in the Healthcare Provider space
- Digitally Empowered, Intelligent Backoffice, Platform Automation & Analytics
- Global footprint with 1000+ hospitals in the US
- Leader in Payer Digital Transformation Services and Rising Star in Payer BPaaS Services in ISG Provider Lens 2021
- Ranked as Top Business Process Services (BPS) provider in "BPS Top 50" Report and Top 10 Service Providers by Growth by Everest Group
- Top 3 BPO in the chosen Revenue Cycle Management segments in US Healthcare
- Full suite Healthcare Provider related offerings, designed to meet clients needs
- More than 5,481 employees in the US with 21 centers