Administrative Coordinator 1 (Switchboard Operator)

Supplemental Information

This position is for a Switchboard Operator located at Central Louisiana State Hospital in Pineville, Louisiana.
This position is responsible for supporting the operations of CLSH Switchboard Department with telecommunication and administrative matters. The Switchboard Department operates 24 hours a day, 7 days a week. This position is a part-time position that may be expected to work any 8 or 12 hour shift to support the needs of the Department, not to exceed 1245 hours in a 12-month period.
An ideal candidate will possess the following competencies:
Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.
Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.
No Civil Service test score is required in order to be considered for this vacancy.
Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
There is no guarantee that everyone who applies to this posting will be interviewed.
For further information about this vacancy contact:
Central Louisiana State Hospital
Human Resources Office
Brandon Luneau / Christina Grimmett
Phone (318) 484-6321 or (318) 484-6326

Qualifications

Job Concepts

Function of Work:
To perform a variety of clerical duties that are routine in nature in support of the staff members and/or operations of an organizational unit or program.
Employees usually follow detailed instructions or procedures. Very limited, if any, discretion is required in the performance of these duties.
Level of Work:
Entry.
Supervision Received:
General from higher-level clerical and/or supervisory personnel.
Supervision Exercised:
None.
Location of Work:
May be used by all state agencies.
Job Distinctions:
Differs from Administrative Coordinator 2 by the absence of experienced-level duties that require some independent judgment to perform.

Examples of Work

NOTE: Positions allocated at this level tend to focus on a few examples of work as listed below:
Answers multi-line telephone or switchboards, giving routine information and screening calls.
Greets visitors.
Receives, sorts, and distributes mail.
Collects and prepares for processing time and attendance sheets for department or office.
Performs routine filing of documents and maintains filing systems.
Copies and/or distributes correspondence, reports, and other documents.
Receives cash, checks, credit cards, vouchers, or departmental charges from customers and/or employees in payment for goods or services.
May operate various office equipment (such as copy machine, calculator) that requires no special knowledge or previous training.
May deliver and pick-up various materials.
Performs related duties as assigned.