Administrative Assistant/Receptionist

Job Summary:

Under the supervision of the Operations Manager, the Administrative Assistant is a key part of our Comfort Keepers® team and performs the job of supporting a busy home care agency administrative team including Operations, Care Management and Human Resources.

Our Company:

Comfort Keepers is a 25-year-old in-home care company. We are locally-owned and operated, well established in the community and are growing quickly. Our employees love working for our company and they voted us a Top Workplace in 2022 and 2023. We strive to give our employees an exceptional work experience. Comfort Keepers provides in-home care to seniors as if they were a member of our family. Our caregivers engage and involve them in activities they enjoy and want to do with our clients, rather than just for our clients. We want to help our clients live their BEST life!

Essential Functions of the Administrative Assistant Role:

• Answer phones and field general questions about all aspects of the business
• Assists with caregiver and client documentation and communication
• Responsible for Long Term Care Insurance management for those clients who use it
• Back up to Care Coordinators/Schedulers to help during busy times and be familiar with clients and caregivers
• Help with billing/payroll of clients and caregivers
• Assisting in planning and organizing company events related to clients, employees and referral sources
• Participates in caregiver Orientation and Onboarding to acclimate them to Comfort Keepers
• Responsible for ordering and maintaining office supplies, forms, and equipment. Also, work with product and service vendors
• Processes incoming mail
• Performs other specific projects as necessary under Operation Manager and owner
• Keeping the office clean and organized

Qualifications:

• Experience and/or training in office management, business administration, customer service, care management and/or human resources
• Requires proficiency in computer skills, communication skills, office administration
• Must possess and demonstrate excellent maturity, organizational skills as well as be a team player and have a positive professional, business image
• Self-motivated and a good problem solver, wanting to be part of a business you can personally help grow
• Outgoing, friendly, and works well with seniors, their family members, caregivers and fellow professionals in the healthcare field
• Ability to multi-task, prioritize and have a can-do attitude

Job Type: Full-time

Pay: $18.00 - $19.50 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Administrative: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person