Administrative Assistant/Front Office

Job description:

I am seeking an experienced administrative assistant to help with front office and light medical assistant duties for my new holistic and integrative psychiatric/psychological practice. This position requires the ability to think outside the box, be a self-started and enjoying being part of growing company that offers innovative treatments for optimal health and wellbeing.

Job Requirements:

- Excellent computer and typing skills

- Excellent customer service skills

- Experience with EHR systems

- Experience in health care, especially mental health care (preferred)

Key Responsibilities:

- Interact with established patients and assist with new patient onboarding (both in person and virtually)

- Check insurance eligibility, ensure required forms are on file and up to date

- Assist with billing, collect copays and balances

- Assist with IT issues as they arise both at the office and when patients have difficulty accessing appointments online

- Assist in dealing with urgent patient requests, pharmacy refills questions and prior-authorizations

- Light office maintenance of the facility

Aptitudes required in order to perform responsibilities:

- Excellent time management and prioritization skills

- Be able to manage multiple assignments and provide quick reaction and immediate response to urgent patient issues when they arise.

- Maintain attention to detail over an extended period and continually be aware of variations in changing situations during the day.

- Work well with all levels and types of people.

- Maintain good communication with patients and provider(s)

- Maintain patient confidentiality

- Acceptance of diversity/and differing points of view

- Knowledge of medical billing and Wellmark insurance an asset

Experience:

- EMR systems: 1 year

- Functioned in a similar role: 1 year

- Mental Health experience: 1 year (strongly preferred but not required)

- MA, CNA experience (strongly preferred but not required)

*If you are interested in working in a vibrant and growing health practice , please write a cover letter telling me about your relevant work experience and what you are looking for in a change from your current position.

Job Type: Part-time

Salary: $18.00 - $22.00 per hour

Benefits:

- Accrued sick pay

- Professional development assistance

Schedule:

- Monday to Friday

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Schedule:

• Monday to Friday

Experience:

• EMR systems: 1 year (Preferred)
• Mental Health: 1 year (Preferred)

Ability to Relocate:

• Cedar Rapids, IA 52404: Relocate before starting work (Required)

Work Location: In person