Administrative Assistant/Customer Service Representative

We are GROWING at Red River and looking to fill an administrative roll within our company. The ideal candidate will have at least 5 years experience in an office setting - customer service, scheduling, and basic office operations. In this role, you will take inbound phone calls, schedule appointments with customers, and make follow up phone calls to customers after the job is complete to make sure the customer is happy.

To be successful in this role, you should have excellent organization skills along with the ability to prioritize tasks and meet deadlines. You should be able to work with a wide range of personalities and be highly motivated.

We are looking for someone that wants to grow with us! If you have been described as a people person who is outgoing, friendly, and have a infectious, positive attitude and outlook, we want to meet you! We are wanting to hire ASAP, but are willing to wait for the perfect fit for our organization. If this is you, APPLY TODAY!

Responsibilities

• Manage and route phone calls appropriately
• Data Entry
• Maintain physical and digital customer records
• Schedule external projects with customers
• Organize company documents into filing systems
• Address employees’ and clients’ queries (via email, phone or in-person)
• Prepare spreadsheets and reports

Skills

• Proven work experience as a Coordinator, Administrator or similar role
• Hands-on experience with MS Office Suite (particularly MS Word and MS Excel)
• Familiarity with office equipment, like printers and fax machines
• Basic math skills
• Solid time-management abilities with the ability to prioritize tasks
• Excellent verbal and written communication skills
• High school diploma; additional qualification in Office Administration is a plus
• Roofing knowledge / Experience a plus!

Come join our family! This is a casual company that thrives on supporting each other and working hard...with a smile!

Red River Mission:

Building Lasting Relationships Based on Trust, Transparency & Quality Craftsmanship

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Office: 5 years (Required)

Work Location: In person