Address
Form of workFunction (Scope and Main Purpose of Job)
The Administrative Assistant is responsible for aiding management in staff capacity by coordinating office services, assisting with budget preparation and control, records control and special administrative and clerical duties.
Core Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.
Specific Responsibilities and Duties
- Assists with analyzing of processes and procedures.
- Perform general clerical and administrative office duties, such as recording accurate meeting minutes, ordering supplies, generating reports, maintaining office cleanliness, and filing for department.
- Provide warm and genuine service to our team members and guests, while delivering prompt communication and follow up.
- Set up and coordination of meetings, presentations, reservations and interviews which may include room set up of audio-visual equipment, conference lines and ordering refreshments.
- May act as focal point for vendors, suppliers and community organizations seeking to and currently doing business with company.
- Submit and reconcile expense reports.
- Assist with the responsibility of managing and efficient operation of executive office equipment to include but not limited to phones, copiers, smart phones, and personal computers.
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies for the Table Games Departments.
- Maintain computer and manual filing systems
- Use discretion when handling all tasks.
- Studies methods of improving work measurements on performance standards.
- Coordinates collection and preparation of operating reports, such as time and attendance records, terminations, new hires, transfers, budget expenditures, and statistical records of performance data.
- Prepares departmental reports review and answers correspondence. May direct services such as maintenance repair, supplies, mail and files. May compile, store and retrieve management data, using a computer.
- Reviews and keeps records of department’s financial data.
- Other duties as assigned.
Job Requirements (skills, knowledge, and abilities)
- Must be proficient with all Microsoft software products.
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems.
- Ability to perform assigned duties under frequent time pressures in an interruptive environment.
- Ability to maintain mental concentration for significant periods of time.
- Broad variety of tasks and deadlines requires an irregular work schedule.
- Willingness and ability to be flexible with work schedule. May require extended hours and work week from time to time.
Educational Requirements
- Five (5) to Seven (7) years of experience in a high volume professional environment.
- Two (2) year Associate Degree in Office Administration or a High School Diploma with equivalent experience.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
Physical Requirements
- Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Sitting 75%
- Walking 10%
- Standing 5%
- Keyboarding 75%
- Use of going up and down 31 stairs multiple times per day and elevators.
Working Conditions
- 24/7 high energy casino with over 300,000 sq. ft. of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
