Administrative Assistant

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

WHY THE FLATIRON HOTEL

The 71 room Flat Iron Hotel is an adaptive re-use of Asheville, North Carolina’s iconic, downtown landmark, the Flat Iron building which was erected in 1927. The new hotel within the historic Flat Iron will also include a restaurant/cafe, rooftop, speakeasy, banquet space, and shared work space.

THE ROLE

Administrative Assistants are the saving grace of our hotels and restaurants; being extremely organized and an effective communicator will allow the rest of the crew to get their jobs done well. As the Flatiron Hotel Administrative Assistant for Sales, you will handle everything from greeting visitors, answering the telephone, gathering data, compiling reports, maintaining files and preparing correspondences. Providing administrative support will allow the other sales associates to focus on revenue generating activities.

What we will ask of you:

• Provide administrative support to General Manager & Director of Sales of the Flatiron; this may include preparing paperwork (forms, reports and schedules) and anticipating needs and supplies for day-to-day operations
• Consistently answer and direct phone calls, responding to all inquiries within 24 hours with ability to organize and schedule meetings and appointments
• Input and organize invoices daily to keep the hotel and kitchen informed of their budget
• Interact with group, catering, and BT customers over the phone in order to quickly qualify potential for business.
• Greet and assist visitors.
• Provide additional administrative assistance as directed.
• Maintain the group files within the sales system for all group bookings at the property level.

Requirements for Success:

• At least 1 year of hotels, events, or hospitality required.
• Knowledge of office management systems, procedures, and proficiency in MS Office
• Ability to communicate effectively with managers, employees, and all guests
• A flexible schedule to work days, nights, weekends and holidays
• Moderate standing/walking with occasional stooping, kneeling, pushing, pulling, or lifting

Benefits:

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.