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Form of workOur mission at ICON Management is to consistently anticipate and exceed our customers’ expectations by providing outstanding facilities and superior service. We strive for constant improvement and will conduct ourselves according to the highest standards of integrity and professionalism.
Looking for both Full-Time and Part-Time employees. Pay Range is $15 - $19 per hour.
Job Title: Administrative Assistant/Reception
Reports To: Club Manager
Position Summary:
The Administrative Assistant assists the General Manager and overall club operations in many aspects of the business. As an Administrative Assistant, you must be eager to provide one-on-one guest service with the understanding that you represent the face of a company focused on providing ICONic service.
Essential Job Functions:
- Deliver and promote prompt, courteous, and friendly service to all members, guests and employees.
- Answer incoming calls, directs to appropriate personnel, takes and delivers messages.
- Assists Director of Marketing and Membership.
- Assists with communications in an effective and appealing format.
- Performs general office work such as word processing, filing, operating copy machines.
- Generates and organizes reports, forms, and procedures for management.
- Operates and organizes front reception area.
- Manages reservations and take-out orders.
- Issues guest passes for club member’s guests.
- Processing and Receiving office supply orders.
*The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.
Experience/Background/Knowledge/Skills:
- Customer Service – Manage difficult or challenging situations in a respectful manner as well as understand the importance of tact and discretion with the ability to maintain confidential information.
- Teamwork - Exhibits objectivity and openness to other views. Balances team and individual responsibilities. Able to build morale and support everyone’s efforts to succeed.
- Time Management – Effectively able to prioritize work, meet deadlines, and work with little direction.
- Solution Oriented – Capable of proactively recognizing opportunities and implementing effective solutions. Quickly able to adapt to change with a can-do attitude.
- Ethics - Treats everyone with respect; inspires the trust of others; works with integrity; Upholds organizational mission and values.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Education/Experience – Must be able to display previous experience with workflow management and organization.
- Language Ability - Effectively present information and respond to questions from managers, members and guests.
- Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
- Computer Skills - Microsoft Excel, Word, Outlook, Power Point.
Benefits:
ICON Management offers benefits to all full-time employees at the end of the first month of official start date. The following benefit programs are available to eligible employees:
- Health Insurance with a generous employer contribution
- Vacation
- 401k and employer contribution
- Paid holidays
- Life Insurance
- Short Term Disability
- Employee Assistance Program
