Administrative Assistant/ Insurance Advisor Trainee

Ready to love your job? Benefit Connections, Inc. has two openings to add to our team of dedicated individuals in our Individual Department. As an Administrative Assistant or an Insurance Advisor Trainee, you will be an integral part of a work family committed to creating a pleasant and supportive environment, where we strive to make insurance easy for each client.

Salary range varies depending on position and experience.

Company Benefits and Perks:

• 4 ½ Day work week!!! No weekends or evenings
• Paid Time Off
• Simple IRA with Company Matching Funds
• Medical, Dental, Vision, Life and Disability Coverage
• Support for Community Involvement
• Team Building Events
• In-Person work experience in a new, beautiful office suite
• Opportunity for Advancement

A day in the life of an Administrative Assistant/Insurance Advisor Trainee can look like:

• Providing exceptional customer service to our clients
• Communicating daily with clients and insurance carriers (using phone and Outlook)
• Obtaining quotes from web-based programs
• Maintaining client records in a database
• Running monthly reports
• Proofreading a variety of different documents
• Scheduling meetings for Individual/Medicare agents
• Collecting data in excel spreadsheets
• Providing support to licensed agents
• Variety of office tasks; scanning, shredding, photocopying, etc.
• Preparing meeting materials and folders
• Distributing client and prospect communications as needed
• Training with licensed agents to advise clients regarding insurance options
• Troubleshooting client questions/issues
• Make outbound calls and emails to follow-up on client issues

Make an impact:

• Knowledge of health, dental and vision insurance or willingness to learn
• Multi-tasking and triaging workload in a fast-paced environment
• Excellent communication & organizational skills
• Strong computer skills and proficient with Microsoft Office products and web-based applications
• Good interpersonal skills and attention to detail
• Professional & courteous disposition with a customer-focused attitude
• Proactively anticipate upcoming projects and needs of other team members
• Self-starter willing to take the initiative to assist other team members
• Possess reliable transportation
• Excels working in a small office environment
• Possess or able to obtain the PA State Life, Accident & Health License (Insurance Advisor Trainee position only); assistance with exam process and credentialing is provided

If this sounds like a good fit, we want to meet you!

To join our team, you will need:

• A positive and willing attitude to do more than the minimum
• Professional resume
• Three references with at least one professional reference

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Can you tell us about any skills or experience you have that might be helpful in this job?
• Other than a paycheck, what motivates you to do a good job?

Experience:

• Customer service: 1 year (Required)

Work Location: In person