In this role, you will provide medical administrative assistance to the Retina division for the Department of Ophthalmology. You will work in a fast-paced clinic in Westwood and will be cross-trained to provide administrative support to all of the division doctors. We are looking for an energetic and friendly candidate that will deliver an exceptional first point of contact for our patients. Responsibilities include, but are not limited to: * Check patients in/out * Verify insurance and process copayments * Schedule patient appointments * Request authorizations * Call patients to remind them of appointments * File reports, letters and billing documents into charts * Answer phone lines and triage * Provide support to the Surgery Scheduler as needed Salary Range: $28.23-40.44
Required: * Skill in assisting office staff with general medical office duties and specific ophthalmology office duties. * Skill in operating computer terminal for processing and accessing patient data. * Skill in establishing, coordinating and maintaining patient files. * Skill in speaking clearly, distinctly, and courteously using appropriate vocabulary and grammar to obtain and convey information to both physicians and patients and other individuals at various organizational levels. * Skill in writing grammatically correct routine medical and business correspondence. * Skill in setting priorities which accurately reflect relative importance of job responsibilities. * Ability to work independently and follow through with assignments with minimal direction from supervisor. * Ability to coordinate activities to guarantee timely completion of teamwork (usually under high pressure). * Ability to perform effectively and diligently under fluctuating workload and high pressure situations and deadlines. * Ability to maintain cooperative working relationships with other staff members, physicians and administrators. * Ability to maintain a friendly, caring demeanor with patients, most of whom are very fearful and stressed. * Ability to maintain confidentiality. Preferred: * Ability to operate word processing function/memory of computer/type-writer for forms and consents.