- This position requires professional administrative skills, solid interpersonal, communications aptitude, customer service orientation, and a collaborative interface with all University personnel.
- The incumbent must possess the ability to exercise sound judgment in establishing priorities and problem-solving.
- Strong attention to detail, the ability to work with a diverse population, and the initiative for self-directed accomplishment are essential.
Education/Experience:
- An associate degree and/or three to five years of administrative support to senior-level managers.
- Experience in a higher education environment is preferred.
- Proficient in using Microsoft Office suite. Adobe Professional is recommended. Creates, edits, and proofreads routine letters and/or reports and other documentation, including email, presentations, and
- Create appointments, set up meetings, track meeting attendance, and attach documents to emails and meetings.
- Professional demeanor (face to face, telephone, email); ability to communicate with a diverse population of people; ability to remain calm under pressure or when dealing with challenging situations.
- Proven ability to maintain strict confidentiality and handle sensitive matters using discretion, diplomacy, and good judgment.
- Excellent written and spoken English language skills.
- Ability to efficiently operate telephone, e-mail, and related systems.
- Social media monitoring and posting as requested on behalf of the department.
- Recognize and respond to emergent situations as necessary.
- Excellent organizational skills.
- Proven analytical and problem-solving skills and willingness to take the initiative to address issues/solve problems as they arise.
- Ability to independently acquire and apply new knowledge and recognize learned experiences as an opportunity for professional growth while modeling growth effectively.
- Ability to follow through on projects from beginning to completion.
- Able to work on multiple complex projects simultaneously.
- Understands the need for flexible work hours.
- Ability to adapt to change with little notice.
- Understanding and adherence to business ethics.
- Ability to work collaboratively across other units.
- Order, track, unpack, and maintain inventory of all medical supplies
- Manage e-files and all documents relative to accreditation.
- Provide administrative functions relative to hiring adjunct faculty
Carlow University makes every effort to provide physical and programmatic access to individuals with disabilities. If you require accommodation to participate in any part of the employment process, don't hesitate to contact our
Disabilities Services by email or call 412-578-6257.
Responsibilities:
- Under general direction, provide administrative and organizational support to the
College Departments is required, and it is expected that all staff in the CHW be
willing and able to cover other departments should a need arise.
- Determine ways to increase the efficiency and effectiveness of general office
- Screen and direct inbound inquiries and calls, respond to moderately complex
and resolve issues as necessary, greet visitors, and attend to their needs.
- Interface and communicate across various units with all levels of internal
professional agencies)
- Monitor and track multiple unit accounts with active purchasing activities by
and preparing financial reports for the supervisor making financial decisions.
Prepare moderately complex financial documents, using accurate financial
coding and documenting as necessary.
- Collects, compiles, and analyzes moderately complex data and information.
and/or reports, i.e., conduct initial research to gather information for the
supervisor regarding the topic of interest.
- Independently make and/or cancel appointments; update, maintain, and monitor
arrange the use of outside facilities, if necessary.
- Review and distribute incoming mail and reroute mail, fax and copy documents
- Assess the confidentiality of all information received or requested and respond
- Planned and coordinated meetings and communicated with other units (i.e.,
place for the meeting participants. Prepare agendas and take minutes.
- Train, assign work, and review the work of student employees.
- Ensure office management procedures are followed and unit equipment and
- Back up Administrative Assistants to other University and College departments as
Committees and special meetings.
- Demonstrate and reflect an understanding of and commitment to the mission,
position's principal duties and responsibilities. Incumbents perform other related
duties assigned. Specific duties and responsibilities may vary based on unit needs.
- Culture of integrity, dignity and respect for all
- Strong commitment to social justice
- Ethical forward-thinking leadership
- Comprehensive medical, dental, vision, life & disability benefits package
- Tuition benefits for undergraduate and graduate programs
- Health Savings Account and Flexible Spending Account options
- Wellness and Employee Assistance Program
- Complimentary use of Carlow’s fitness center and amenities