Administrative Assistant Ihbs

May Institute is currently seeking an Administrative Assistant to support the In-Home Behavioral Services (IHBS) Program in Randolph and Fall River, MA. The Administrative Assistant’s position entails coordinating engagement in IHBS services by reaching out to families, funding sources, and referral sources. The Administrative position focuses on communicating with stakeholders, as well as families regarding IHBS services. Key components also entail organizing client files to abide by HIPAA requirements, submitting documents for medically necessary services, and helping with the overall functioning of the center. Specific responsibilities are detailed below.
Responsibilities:
Takes Referrals for new clients, processes all related paperwork, coordinates with Division Team to ensure commercial insurance eligibility and verification, confirmation of authorization validity/accuracy, obtaining MBHP authorizations, and entering insurance authorizations for all active clients in Central Reach.
Contacts families, as needed, to update status of application and waiting list.
Organizes and scans all clinical documentation in the appropriate section of the clinical file adhering to programmatic filing guidelines.
Schedules, runs, and completes paperwork associated with semiannual fire drills.
Conducts monthly checks on the AED machine and enters these checks into the web portal.
Maintains other elements of the site’s Emergency Management Plan.
Completes and submits monthly safety checklist for site office.
Creates and maintains all Insurance-funded clients’ clinical and discharge files.
Supports preparation of Family Satisfaction Survey Report.
Assists with monitoring of expiring authorizations and consent packets.
Maintains a working knowledge of relevant local, state and federal laws and Mass Health regulations as it relates to the Children’s Behavioral Health Initiative (CBHI)/ IHBS program
Maintains Massachusetts Behavioral Health Access website (MABH) in compliance with Mass Health requirements.
Attends staff meetings, record review meetings, quarterly and annual meetings as required.
Provides administrative support to clinical staff as necessary.
Assists Director with processing and submitting reimbursements such as mileage, cell phone, etc.
Ensures compliance of HIPAA requirements.
Completes all assigned tasks in an accurate and timely manner.
Adheres to the May Institute Policy & Procedure which protects the privacy and security of consumer health information.
Maintains the security of electronic media and returns media to his/her supervisor when appropriate.
Other special projects as required or assigned.
Qualifications:
High School Diploma or GED required.
Two years of direct experience as an Administrative Assistant, office assistant, secretary or other clerical experience in a medical treatment setting.
Proficiency in MS Office (Excel, Powerpoint, Word)
Strong organizational skills with the ability to multi-task.
Experience working with a variety of funding sources including private health insurance.
Excellent written and verbal communication skills.
May Institute is an Equal Opportunity employer of qualified individuals and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other basis protected by applicable federal, state or local law. May Institute also prohibits harassment of applicants or employees based on any of the protected categories.