Administrative Assistant - Hr

Salary : $39,520.00 - $52,894.40 Annually
Location : Farmers Branch, TX
Job Type: Full Time
Job Number: 01010
Department: Human Resources
Opening Date: 12/18/2023
Closing Date: 1/31/2024 11:59 PM Central
Position Summary
The purpose of this position is to provide routine administrative, clerical, and customer and employee service support to the Department of Human Resources.
Essential Job Functions
This position provides direct support to the Human Resources Department and to other City departments by providing top-tier customer service and performing related tasks such as AP/AR activities related to Human Resources functions, salary survey response and tracking, record maintenance, front desk administration, employee event planning and more.
Essential job functions include:

• Reviews and processes bills from various vendors in a timely manner for accuracy and resolves discrepancies with carriers and payroll.
• Assists with annual open enrollment, wellness events, recruiting fairs and events, trainings, and other event setup and coordination.
• Assists with communication efforts regarding benefits, wellness, payroll, recruiting, and other HR functions to employees and retirees.
• Arranges and conducts new employee onboarding processing including drug screening, paperwork, background reports, and various pre-employment screening setup.
• Acts as records coordinator for the department ensuring compliance and documentation is monitored and maintained appropriately.
• Assists worker's compensation claims including maintaining follow-up visits for employees, requesting necessary documents from treating physicians, and other items necessary for ongoing treatment.
• Responds to employment verification requests and external survey requests.
• Orders supplies and items for the department as needed or requested.
• Assists with special departmental projects, events, activities, and all other items as assigned or needed.

Responsible for regular attendance and arriving to work on time.
Education and Experience
High school diploma or equivalent, required.
One year of clerical, administrative support, or related experience in a customer service environment is required. Bilingual in Spanish is preferred.
Must be able to successfully pass a detailed criminal history and background search, to include a CJIS fingerprint-based search.
Knowledge, Skills and Abilities

• Basic skill in interpersonal communication and communicating simple concepts.
• Skill in analyzing data, identifying trends and recommending actionable strategies.
• Ability to simultaneously coordinate multiple tasks and priorities and support multiple individuals, teams, and work groups.
• Ability to continually demonstrate practical knowledge, analytical judgements and informed decision-making.
• Ability to provide technical, practical or functional knowledge related to job functions.
• Ability to effectively inform, educate, persuade or influence others related to job functions and necessary outcomes.
• Ability to communicate effectively on technical, interpersonal and professional levels to diverse audiences, communities and interest groups.
• Ability to travel to offsite meetings, conferences, and training as needed.

Must be able to successfully utilize and navigate software and systems, including but not limited to:

• Tyler Munis
• Internet
• Microsoft Word
• Microsoft Outlook
• Microsoft Excel
• Microsoft Notes
• Canva
• Mitel
• Adobe Pro

The City of Farmers Branch is proud to offer a competitive benefit package to all our full-time employees. Benefits begin on your first day.
Benefits offered include:

• Medical
• Dental
• Vision
• Life Insurance
• Long Term Disability
• TMRS Pension
• Empower Retirement
• Vacation, Sick and Paid Holidays

01
How many years experience do you have in customer service?

• Less than 1 year
• Between 2-3 years
• Between 4-5 years
• Over 5 years

02
Do you have experience working for a municipal or public sector organization?

• Yes
• No

Required Question