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Form of workThe Administrative Secretary provides administrative support including typing, filing, word processing, data entry, copying and other general office functions to support the Emergency Rental Assistance Program. ESSENTIAL FUNCTIONS Administrative Support Answers telephone calls, screens, and transfer calls, and distributes messages promptly to case workers. Review voice messages from applicants and return follow-up calls.
Reviews applications processed in the Emergency Rental system to check statuses and provide updates to applicants. Assist applicants with uploading applications to the Emergency Rental system. Follows up on emails from applicants Performs other duties as assigned.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies Ability to work independently as well as part of a team.
Ability to communicate effectively, both verbally and in writing Ability to organize, keep and document accurate records. Must be detail-orientated with the ability to plan, prioritize, take initiative, resolve problems, meet deadlines and multi-task. Work Environment Office Setting Physical Demands Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 50 pounds at times.
Position Type/Expected Hours of Work Hours: 40 hours per week Flexible scheduling Site: Forte Building 1337 East Fifth Street Bethlehem, PA 18015 Travel Travel as needed. Required Education and Experience A high school diploma required A minimum of 1 year of administrative role experience required. Bilingual (English/Spanish) required Benefits Comprehensive Health Benefits - Medical, Dental, Vision and Prescription Agency paid Life Insurance and Long-Term Disability Insurance Voluntary Life Insurance and Short-Term Disability Insurance 401 (k) Retirement Plan with agency contribution Generous Paid Leave Time- Vacation- 15 Days: Earn more time after 2- and 5-year anniversaries Sick- 9 days annually 10 Observed Holidays
